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Suddenly after 1.5 years get a Windows is not genuine on my Asus EEE RRS feed

  • Question

  • I bought this ASUS eee retail with Windows 7 Starter installed from Newegg a year and a half ago.  Suddenly started getting a message that Windows Build 7601 is not genuine.  There is a COA sticker on the bottom, but a year and a half later its impossible to read anything on the lefthand side of the sticker.  Here's my diagnostic:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
    Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
    Windows Product ID: 00342-OEM-8992752-30005
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.011
    ID: {4A8B61D3-119B-45FE-8739-B6D873707E07}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4A8B61D3-119B-45FE-8739-B6D873707E07}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YCJVG</PKey><PID>00342-OEM-8992752-30005</PID><PIDType>2</PIDType><SID>S-1-5-21-557257516-2904927848-553806637</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1005HA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1601   </Version><SMBIOSVersion major="2" minor="5"/><Date>20110418000000.000000+000</Date></BIOS><HWID>55370200018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3CACFBA26DCD710</Val><Hash>uFevdn1rieKS+IpdQuRLfyjfwiY=</Hash><Pid>81602-904-1398511-68474</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00178-927-530005-02-1033-7600.0000-2062009
    Installation ID: 014524084455142993811201202672391472114460201120863622
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: YCJVG
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 1/21/2012 7:26:08 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAJJSQrhh+VNKeb7xyRpB6tsijDG5yGQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      SSDT            PmRef        CpuPm
      SLIC            _ASUS_        Notebook



    Sunday, January 22, 2012 12:23 AM

Answers

  • Your Windows is licensed. 

    License Status: Licensed

    No error is showing.  Running the MGADiag tool can itself repair some errors.  If the error shows up again, try to run the report while the error is showing.

    (FWIW this computer is less than a year old),

    <Date>20110418000000.000000+000</Date>

    You can validate Windows at the below link by clicking on the large blue button on the right that says "Validate Now".

    http://windows.microsoft.com/en-US/windows/help/genuine/what-is-validation

    Since you cannot read the emergency product key anymore, you need to order recovery media from the manufacturer or a third party like Recovery-Disks.com just in case you ever need to reinstall Windows.  The recovery media does not require a product key.  OEM SLP copies of Windows like this self-activate upon installation using the SLIC table in the BIOS for verification.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, January 22, 2012 1:09 AM
    Answerer

All replies

  • Your Windows is licensed. 

    License Status: Licensed

    No error is showing.  Running the MGADiag tool can itself repair some errors.  If the error shows up again, try to run the report while the error is showing.

    (FWIW this computer is less than a year old),

    <Date>20110418000000.000000+000</Date>

    You can validate Windows at the below link by clicking on the large blue button on the right that says "Validate Now".

    http://windows.microsoft.com/en-US/windows/help/genuine/what-is-validation

    Since you cannot read the emergency product key anymore, you need to order recovery media from the manufacturer or a third party like Recovery-Disks.com just in case you ever need to reinstall Windows.  The recovery media does not require a product key.  OEM SLP copies of Windows like this self-activate upon installation using the SLIC table in the BIOS for verification.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, January 22, 2012 1:09 AM
    Answerer
  • "Cbarnhorst" wrote in message news:00b605fe-6dd9-4fca-8936-9dbc3e93c94b...

     

    (FWIW this computer is less than a year old),


     
     
    Not necessarily – the 1005HA was first released in July 2009 :) – it could simply be that the BIOS has been updated.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 22, 2012 1:52 PM
    Moderator