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lumia 353 dual problems RRS feed

  • General discussion

  • HI

    Iam facing serious problems with my lumia 353 dual sim. 

    the phone has microsoft logo at the back and telcel logo, everything about this phone is working good except when i make or receive calls, phone is tollatly not responding until i switch it off and on again. 

    I v been serching for solution everywhere but still unable to fix this problem. here under are solutions that ive been trying 

    1. soft restore 

    2. hard reset

    3. reset using reset tool from microsoft

    4. update it  windows 10, using update advisor. all metioned solutions doest work for me. kidly anyone advise.

    Friday, November 3, 2017 8:57 AM