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Is my Office Genuine? one in the mistakes? RRS feed

  • Question

  • I have checked the diagnostics and found Vista is fine but Office is not.  I'm 100% sure i did not recieve a pirated copy, however to back that up i need to visit my storage shed and find the box - so thanking you for your time in checking the diagnostic results.  I'd like to think that i have one of the few that Microsoft got wrong.  I bought my packages from a reputable world wide retailer in Australia.  Nothing in packaging or display seemed out of place.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-J4VC7-WKD6B-D9Q3T
    Windows Product Key Hash: 4+/uoNwjLImiAFLTDvglTHAGglA=
    Windows Product ID: 89578-OEM-7317987-08679
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {72AF611C-EE1B-479B-B2EB-88DA50027D19}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    Version: 1.7.105.35
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 108
    Version: 1.7.105.35
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{72AF611C-EE1B-479B-B2EB-88DA50027D19}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-D9Q3T</PKey><PID>89578-OEM-7317987-08679</PID><PIDType>3</PIDType><SID>S-1-5-21-3695567888-1653333586-829085613</SID><SYSTEM><Manufacturer>LG Electronics</Manufacturer><Model>FS-2A50A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A1034IL1 V7.04 01/17/07            </Version><SMBIOSVersion major="2" minor="3"/><Date>20070117000000.000000+000</Date></BIOS><HWID>4F213107018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LGE   </OEMID><OEMTableID>LGPC    </OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65037</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-179-808679-02-3081-6000.0000-2062007
    Installation ID: 010495559623547780504666022973328173657655091294381353
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: D9Q3T
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OAAAAAEAAgABAAIAAwABAAAAAwABAAEAJJS697hZYnTqTjh9DmI6A57yALLy9OYxjJ+sVoWn9Eg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LGE     OEMAPIC
      FACP   LGE     Pepper 
      HPET   LGE     OEMHPET
      MCFG   LGE     OEMMCFG
      SLIC   LGE     LGPC   
      OEMB   LGE     AMI_OEM

     

    Saturday, June 6, 2009 5:17 AM

Answers

  • Hello Chic99,

        Thank you for visiting the Office Genuine Advantage (OGA) program forum.  We understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) for their Microsoft Office Suites that has either been blocked by Microsoft or generated by a fake product key code generator. OGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and OGA is constantly refreshing its database with these newly identified product keys and immediately blocks them. 

    Right now, your computer has a Volume License (VL) edition of Microsoft Office Enterprise 2007 identified. Below is an extract taken from the MGA Diagnostic results you provided to us:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

        As a rule, VL editions should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers.  Chic99 is this a corporate computer system which you are using?  If yes then please ask your systems administrator to logon to the eOpen site https://eopen.microsoft.com/EN/default.asp  and confirm what your company’s assigned VLK. If this computer is not a corporate system please uninstall Office XP Professional with FrontPage.   I would recommend for you to file a piracy report by visiting http://www.microsoft.com/piracy. Next please visit http://www.howtotell.com and compare your Office Media Disc against the genuine and non-genuine versions at this Microsoft site.


    Thank you,

    Stephen


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    • Marked as answer by Stephen Holm Monday, June 8, 2009 10:47 PM
    Monday, June 8, 2009 10:46 PM