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revalidate office updates after having installed windows 7 beta? RRS feed

  • Question

  • i have ownded my dell inspiron 531 with vista and office 2007 for about a year. early in january i downloaded the windows 7 beta onto my machine, and reinstalled office onto my system. at that time i updated office, and my registration was validated.

        just tonight, i decided to check MS OFfice for updates, and i was told validation failed becuse my operating system was not recongigzed. I really do hope to stick with Windows 7 through the beta process, because i belive it is a god operating system. Is there a way i can continue to keep my office updates fresh?     thank you.

    Wednesday, January 28, 2009 9:41 AM

Answers

  • Good Morning Robsc,

    Please run the Microsoft Genuine Advantage Diagnostic Test (MGADT) so that I may analyze the results.

    By clicking the link below, you will download the MGADT.  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

     http://go.microsoft.com/fwlink/?linkid=52012

    Please tell us about the Certificate of Authenticity (COA) for your copy of Microsoft Office.

    1. What edition/version of Office do you have? To find your edition/version click Start, Word Options, Resources, About,there you should find the title of your edition.

    ·         Office Basic

    ·         Office Standard

    ·         Office Home and Student

    ·         Office Mobile

    ·         Office Small Business

    ·         Office Professional

    ·         Office Professional Plus

    ·         Office Enterprise

    ·         Office Ultimate

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key.

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/product.aspx?pID=358c30c9-043a-47f4-b845-4591acd268a7&cID=fab9617a-57ff-4789-9397-6dac071b19b0&method=retail&displaylang=en

    NOTE: The data collected with the Microsoft Genuine Advantage Diagnostic Tool does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you.

     

    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Monday, February 2, 2009 7:57 PM
    Wednesday, January 28, 2009 7:18 PM