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  • Question

  • Question
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    Can anybody tell me why my product key won't work based on this report? Thank you.
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-QHJ3F-4V4YD-7PH96
    Windows Product Key Hash: jZ97wx4XqwdTWjbZlt3DvCMt+Ac=
    Windows Product ID: 89578-022-6409441-71370
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {A6E25A7A-3AB4-47E0-877C-2EBF42CFF6AA}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Users\Schmidt\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A6E25A7A-3AB4-47E0-877C-2EBF42CFF6AA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7PH96</PKey><PID>89578-022-6409441-71370</PID><PIDType>5</PIDType><SID>S-1-5-21-1190142866-1167081845-2285075908</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>E-6500                          </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PB94510J.15A.0218.2006.0420.1342</Version><SMBIOSVersion major="2" minor="3"/><Date>20060420000000.000000+000</Date></BIOS><HWID>98333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00142-022-640944-00-1033-6000.0000-1312011
    Installation ID: 020416903640413265016654928835097763386741626360555123
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: 7PH96
    License Status: Initial grace period
    Time remaining: 41884 minute(s) (29 day(s))
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    HWID Hash Current: NgAAAAIAAgABAAIAAgABAAAAAgABAAEAJJQwaVB8SCYM00jktIW8iBywHnzy9FinKFWsVoDX
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC GATEWA 05DT049 
      FACP GATEWA 05DT049 
      HPET GATEWA 05DT049 
      MCFG GATEWA 05DT049 
      WDDT GATEWA 05DT049 
      SSDT GATEWA CpuPm
      SSDT GATEWA CpuPm
      SSDT GATEWA CpuPm
      SSDT GATEWA CpuPm
      SSDT GATEWA CpuPm
      TCPA INTEL TIANO   
    Thursday, May 12, 2011 7:15 PM

Answers

  • Question
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    Hello lyndonschmidt,

     

      The only issue is see is that your Windows needs to be reactivated. I recommend reactivating using the By Phone method.

    To Activate by Phone:

    a)    If you have access to the Start button: Click the Start button, and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    b)    If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, an internet browser will open. In the address bar type: c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

     

    Thank you,

    Darin MS
    Thursday, May 12, 2011 7:29 PM

All replies

  • Question
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    1
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    Hello lyndonschmidt,

     

      The only issue is see is that your Windows needs to be reactivated. I recommend reactivating using the By Phone method.

    To Activate by Phone:

    a)    If you have access to the Start button: Click the Start button, and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    b)    If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, an internet browser will open. In the address bar type: c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

     

    Thank you,

    Darin MS
    Thursday, May 12, 2011 7:29 PM
  • Question
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    It worked! Thank you very much sir.
    Thursday, May 12, 2011 9:03 PM