Hello,
I have a client using Microsoft Dyanamics CRM 2011. They all have the client for Outlook installed. For one particular user, Microsoft Update is indicating that Update Rollup 11 is available for install, but during rhe installation it cancels.
I have downloaded the update manually and when I run it, it fails to install indicating that Update Rollup 6 (KB2600640) is not installed or is incompatible with KN2600640.
I looked at the current installed updates and this user's system has Upate Rollup 8 installed, and the requirements for Update Rollup 11 is for Update Rollup 6 or higher be installed, so it should be fine.
Any ideas why Update Rollup 11 does not appear to recognise that a higher Update Rollup i already installed?
Thanks! :-)