Yesterday I bought a new licence key from the Microsoft site, after my PC failed validation. I don't need to go into why here. But the Key Update Tool fails on validation of system files. After a scan it reports 'Validation Failed - C:\Windows\System32\Winlogon.exe' and 'Validation Failed - C:\Windows\System32\syssetup.exe'. Running the MGA Diagnostic Tool it reports:
Diagnostic Report (1.9.0006.1): ----------------------------------------- WGA Data--> Validation Status: Not Activated Validation Code: 1 Online Validation Code: N/A Cached Validation Code: N/A Windows Product Key: *****-*****-YMDMW-48VB4-VPDR8 Windows Product Key Hash: W7GElTHE4C4Zr7a2/wq1PWvYDds= Windows Product ID: 55274-076-8158231-22971 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 5.1.2600.2.00010100.3.0.pro ID: {5499C62F-D827-4B78-970B-6E1CFBEACB00}(3) Is Admin: Yes TestCab: 0x0 WGA Version: Registered, 1.9.9.1 Signed By: N/A, hr = 0x80004005 Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-364-80041014_025D1FF3-229-80041014_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3 Resolution Status: N/A
OGA Data--> Office Status: 102 Microsoft Office XP Professional - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041014_025D1FF3-229-80041014_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: D:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed
OEM Activation 1.0 Data--> BIOS string matches: no Marker string from BIOS: N/A Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data--> N/A
The product IS the correct new one that I entered the first time I tried the Update Tool, but obviously it hasn't completed the process yet as it will not validate.
In short, I seem to have a problem with those two files.
What can I do? The CD hasn't yet been delivered to restore or copy these files. Can I borrow my fathers XP home disc just to restore those two files? Having spent the best part of £100, I'm pretty disappointed that the answer to my problem is NOWHERE on the MS site!!
The Product Key Updater Utility is not 100% foolproof, there are situations that it cannot overcome, and it would seem that yours is one of them.
I would suggest that you conduct a clean installation of XP upon receipt of your WGA Kit CD from Microsoft. A clean installation gives you the best possible foundation upon which to build a reliable Windows installation. Be sure to backup and offload your data because a clean installation destroys all data on the hard disk drive.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
As an update, I just replaced the files Winlogon.exe and syssetup.dll with fresh copies from the ServicePackFiles/i386 folder and, although the Key Update Tool now doesn't report them as 'Validation Failed', validation on the MS website throws up the error 0x80040154, and it won't validate. Am I looking at a reinstallation when my CD finally arrives?
The Product Key Updater Utility is not 100% foolproof, there are situations that it cannot overcome, and it would seem that yours is one of them.
I would suggest that you conduct a clean installation of XP upon receipt of your WGA Kit CD from Microsoft. A clean installation gives you the best possible foundation upon which to build a reliable Windows installation. Be sure to backup and offload your data because a clean installation destroys all data on the hard disk drive.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
Thanks for the replies. I just had someone from Microsft trying to solve this for around 3 hours, via Live Meeting, and it appears there's nothing I can do until the CD drops onto my doormat :-(