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Windows not geniune after 6months. RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-PTR6K-JG2FM-JGP9Y
    Windows Product Key Hash: L1e7bEp5AOop1o+AmOR5xS3d6gg=
    Windows Product ID: 00359-OEM-8802064-58910
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {36A3863C-5B20-425A-B199-1AD4743B3130}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80004005
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{36A3863C-5B20-425A-B199-1AD4743B3130}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JGP9Y</PKey><PID>00359-OEM-8802064-58910</PID><PIDType>3</PIDType><SID>S-1-5-21-2094145396-3933708358-3590080821</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7636</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.9</Version><SMBIOSVersion major="2" minor="6"/><Date>20100914000000.000000+000</Date></BIOS><HWID>3CAE3D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:2:2011 04:55
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: OAAAAAIABgABAAEAAAACAAAAAQABAAEAonbm23cWOHZCxgZP4l9E2D4kgJZmQqDTYj3AfIIEXF0=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 7636MS A7636100
      FACP 7636MS A7636100
      HPET 7636MS OEMHPET 
      MCFG 7636MS OEMMCFG 
      OEMB 7636MS A7636100
      SSDT DpgPmm CpuPm
    Thursday, December 22, 2011 3:39 AM

Answers

  • "RiceJimBob" wrote in message news:850b18c0-a921-404e-a704-dffb69113bf5...

    ok so ran those test still same problem. only error i saw was when i ran the SFC scan, i got a CBS.Log error. windir\logs\CBS.log.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-PTR6K-JG2FM-JGP9Y

    Windows Product Key Hash: L1e7bEp5AOop1o+AmOR5xS3d6gg=

    Windows Product ID: 00359-OEM-8802064-58910

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

     

    Other data-->

    SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7636</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.9</Version><SMBIOSVersion major="2" minor="6"/><Date>20100914000000.000000+000</Date></BIOS

     

     

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.

    Error: 0xC004F012 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0000000000000010

    Event Time Stamp: 11:2:2011 04:55

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

     

     

     
     
    I think your best option now is to go to WGA Support for assistance.
    WGA Support can be found here-
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 27, 2011 11:13 PM
    Friday, December 23, 2011 9:25 PM
    Moderator

All replies

  • "RiceJimBob" wrote in message news:682b86c0-5f77-413a-a82b-24454c3dd3fb...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-PTR6K-JG2FM-JGP9Y
    Windows Product Key Hash: L1e7bEp5AOop1o+AmOR5xS3d6gg=
    Windows Product ID: 00359-OEM-8802064-58910
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
     
    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80004005
    Other data-->
    SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7636</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.9</Version><SMBIOSVersion major="2" minor="6"/><Date>20100914000000.000000+000</Date></BIOS
     
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 
     
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
     
     
     
    This error message has proved impossible to fix without a repair install of the OS – at least so far as I am aware.
    However, it may help to check out the HD and file system....
    The best thing to start with is probably a basic chkdsdsk and sfc.....
    running CHKDSK and SFC
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    If the Notification is still present,
    try recreating the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    reboot
    You may be asked to enter the Key, or re-activate (or both)

    Run MGADiag again, and post the report, together with details of any error messages encountered.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, December 22, 2011 7:44 AM
    Moderator
  • ok so ran those test still same problem. only error i saw was when i ran the SFC scan, i got a CBS.Log error. windir\logs\CBS.log.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-PTR6K-JG2FM-JGP9Y

    Windows Product Key Hash: L1e7bEp5AOop1o+AmOR5xS3d6gg=

    Windows Product ID: 00359-OEM-8802064-58910

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {D9F9E042-4F65-4139-A097-18058026A7AA}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{D9F9E042-4F65-4139-A097-18058026A7AA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JGP9Y</PKey><PID>00359-OEM-8802064-58910</PID><PIDType>3</PIDType><SID>S-1-5-21-2094145396-3933708358-3590080821</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7636</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.9</Version><SMBIOSVersion major="2" minor="6"/><Date>20100914000000.000000+000</Date></BIOS><HWID>3CAE3D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.

    Error: 0xC004F012 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0000000000000010

    Event Time Stamp: 11:2:2011 04:55

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

     

     

    HWID Data-->

    HWID Hash Current: OAAAAAIABgABAAEAAAACAAAAAQABAAEAonbm2zh2dxZCxgZP4l9E2D4kgJZmQqDTYj3AfIIEXF0=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 7636MS A7636100

      FACP 7636MS A7636100

      HPET 7636MS OEMHPET 

      MCFG 7636MS OEMMCFG 

      OEMB 7636MS A7636100

      SSDT DpgPmm CpuPm

     

     

    Thursday, December 22, 2011 6:01 PM
  • "RiceJimBob" wrote in message news:850b18c0-a921-404e-a704-dffb69113bf5...

    ok so ran those test still same problem. only error i saw was when i ran the SFC scan, i got a CBS.Log error. windir\logs\CBS.log.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-PTR6K-JG2FM-JGP9Y

    Windows Product Key Hash: L1e7bEp5AOop1o+AmOR5xS3d6gg=

    Windows Product ID: 00359-OEM-8802064-58910

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

     

    Other data-->

    SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7636</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.9</Version><SMBIOSVersion major="2" minor="6"/><Date>20100914000000.000000+000</Date></BIOS

     

     

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.

    Error: 0xC004F012 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0000000000000010

    Event Time Stamp: 11:2:2011 04:55

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

     

     

     
     
    I think your best option now is to go to WGA Support for assistance.
    WGA Support can be found here-
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 27, 2011 11:13 PM
    Friday, December 23, 2011 9:25 PM
    Moderator