Answered by:
Enforcement team bug

Question
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Okay so I was first banned from communications on like June 8 2017, I didnt think much of it because I always seem to get banned just out of the blue. So after my first day of being banned...AGAIN! I get another message telling me I couldnt play online until the 22 of June, literally the day after I get uncoms banned, so it ticked me off at first, but then I was just like ok fine then Ill do something else. So after miserably waiting two whole weeks not being able to play online or chat, I finally hop on, I try to send a message and it says...you know what. So I see if I can play online and I can, but Im still coms banned. So I go to enforcement.xbox.com. And it says I have no current suspensions. So I hit up microsofts customer service, they look into it and say that I actually just got coms banned again. So I say hold up fam, how did I get banned again during the two weeks of me being banned from online and chat, in that case there is NO way I violated the code of conduct because I literally cant do ANYTHING. So I just sigh in disbelief and ask how long the ban is, the she tells me I get unbanned on the 21 of September of 2017, it is currently JUNE, thats like TWO...TWOOOOO months. Someone please tell me the enforcement team is trolling me. How, just how do you get coms banned for TWO WHOLE MONTHS, while already coms banned and online ban. Yet to this day in my enforcement history does not contain this ban, this must be a bug, please someone help me. For any employees my gamertag is exactly this H311HOUND99, so you can review this issue, I appreciate anyone willing to take the time and effort to solve this drastic issue.
- Moved by Dave PatrickMVP Saturday, June 24, 2017 2:41 AM
Saturday, June 24, 2017 2:40 AM
Answers
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Unfortunately you're posting in MSDN / TechNet forums that have no connection whatsoever with Xbox. You can also provide your feedback here on uservoice.
https://xbox.uservoice.com/forums/363186--new-ideas/category/166398-accounts-subscriptions
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Saturday, June 24, 2017 3:43 AM
- Proposed as answer by Dave PatrickMVP Friday, July 7, 2017 10:09 PM
- Marked as answer by Dave PatrickMVP Wednesday, July 12, 2017 8:13 PM
Saturday, June 24, 2017 3:41 AM
All replies
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I'd ask in the enforcement forums over here.
http://www.xbox.com/en-US/forums
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.Saturday, June 24, 2017 2:42 AM -
Where do I go, like there is no specific forum for enforcement
Saturday, June 24, 2017 2:52 AM -
Possibly here. Xbox is on a platform separate from MSDN/TechNet
https://support.xbox.com/en-GB/contact-us#5:1:0
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Saturday, June 24, 2017 3:00 AM
Saturday, June 24, 2017 2:57 AM -
Okay awesome I actually have been here already, but how do I participate in the discussion also do you know how to copy and paste on microsoft edge while on xbox?
Saturday, June 24, 2017 3:12 AM -
Nvm this is just honestly disturbing how complicated this is, how bad the system is set up, I have just wasted 4 hours of my life to try to solve this issue, even if my message gets sent out, they will just deny it or just not even read it. I just love being taken advantage of, making this complicated system, not only that, just re read what I said up there. This issue is just ridiculous, I have literally threw and broke my controller over this. The ONLY reason why Im not on playstation is because of Halo but Ive had enough man.
Saturday, June 24, 2017 3:33 AM -
Unfortunately you're posting in MSDN / TechNet forums that have no connection whatsoever with Xbox. You can also provide your feedback here on uservoice.
https://xbox.uservoice.com/forums/363186--new-ideas/category/166398-accounts-subscriptions
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Saturday, June 24, 2017 3:43 AM
- Proposed as answer by Dave PatrickMVP Friday, July 7, 2017 10:09 PM
- Marked as answer by Dave PatrickMVP Wednesday, July 12, 2017 8:13 PM
Saturday, June 24, 2017 3:41 AM