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i cant activate my vwindows, pls help RRS feed

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    Diagnostic Report (1.9.0006.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-6JBCD-QVRP6-FM2JQ
    Windows Product Key Hash: Bsi34XRcurJlZd5RayjXWc0THds=
    Windows Product ID: 76477-OEM-2163925-06253
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {8EB6F8C1-D4E8-46BD-BC31-ABFF83220EDC}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-231-1_025D1FF3-239-2_025D1FF3-259-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-231-1_025D1FF3-239-2_025D1FF3-259-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8EB6F8C1-D4E8-46BD-BC31-ABFF83220EDC}</UGUID><Version>1.9.0006.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FM2JQ</PKey><PID>76477-OEM-2163925-06253</PID><PIDType>3</PIDType><SID>S-1-5-21-1960408961-1580436667-839522115</SID><SYSTEM><Manufacturer>MICRO-STAR INT'L CO.,LTD</Manufacturer><Model>MS-1012</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A1012IMS VB.90 </Version><SMBIOSVersion major="2" minor="3"/><Date>20051115000000.000000+000</Date></BIOS><HWID>7DAD3B07018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13872:GENUINE C&C INC|1FF70:MICRO-STAR INTERNATIONAL CO., LTD
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    Wednesday, January 28, 2009 6:08 AM

Answers

  • Good Morning Elmiza,

    Have you received any actual error codes or wording indicating what the problem may be? Please provide us with any additional information which you may have. 

     

    Thank you Elmiza,

     

    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, February 4, 2009 10:13 PM
    Wednesday, January 28, 2009 6:15 PM