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You may be a victim of software counterfeiting RRS feed

  • Question

  • My Dell Dimension C521 has started coming up with warning that Windows XP may be counterfeit. I have tried to get the failure validation details but get the following error code.

    The instruction at "0x07820068" referenced memory at "0x07820068". The memory could not be "written".

    The computer has an XP key. Any idea's on how to resolve.

    Tuesday, June 22, 2010 6:33 PM

Answers

  • Hello Spudcan1,

    Will it let you do this?:  In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 22, 2010 7:03 PM

All replies

  • Hello Spudcan1,

    Will it let you do this?:  In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 22, 2010 7:03 PM
  • No reply from original poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, June 25, 2010 8:28 PM