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Windows 10 and .exe files RRS feed

  • Question

  • I run Windows 10 as administrator. I have suddenly and unexpectedly been denied access to one of my programs [Olympus Viewer], and have used both backup media and the original setup CD to recreate. However, the shortcut still does not work, and I get the message "WINDOWS CANNOT ACCESS THE SPECIFIED DEVICE, PATH OR FILE. YOU MAY NOT HAVE PERMISSIONS TO ACCESS THEM."  I cannot find the .exe file in the relevant folder, and suspect this is an access problem, despite being system administrator. Can anybody help? Many thanks.
    Monday, October 30, 2017 8:56 PM

Answers

  • You have asked in the wrong forum. This forum is for questions and discussions about the TechNet Wiki. I believe you should ask your question in a Microsoft Answers/Community forum dedicated to Windows 10, such as this one:

    https://answers.microsoft.com/en-us/windows/forum/windows_10

    Search for similar questions, or click on "Participate" and select "Ask a Question". The Answers/Community forums are on a different platform, so we cannot move this question there. You will need to ask your question again. Sorry.


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Tuesday, October 31, 2017 1:07 PM
    Moderator

All replies

  • I run Windows 10 as administrator. I have suddenly and unexpectedly been denied access to one of my programs [Olympus Viewer], and have used both backup media and the original setup CD to recreate. However, the shortcut still does not work, and I get the message "WINDOWS CANNOT ACCESS THE SPECIFIED DEVICE, PATH OR FILE. YOU MAY NOT HAVE PERMISSIONS TO ACCESS THEM."  I cannot find the .exe file in the relevant folder, and suspect this is an access problem, despite being system administrator. Can anybody help? Many thanks.

    Select the View tab in Explorer and tick Hidden items. If you still cannot find the exe file it is probably not there.

    You might try running the original setup CD again but this time select a custom installation location you can easily check, e.g. C:\Test.

    Monday, October 30, 2017 9:44 PM
  • Thanks for your help. I tried both suggestions, but without success. The installation disc would not reinstall any files as it recognised the existence of the original installation. However, in trying to delete the original folder prior to trying to reinstall again, I got a response saying that I need administrator permission. This is puzzling, as I was logged in as administrator. Oh dear!   
    Monday, October 30, 2017 11:43 PM
  • Hi,

    Please try:
      1. uninstall Olympus Viewer
      2. download Olympus Viewr 3 and install it.
         http://asia.olympus-imaging.com/product/software/olympus_viewer3/index.html

    If this doesn't work, check path and file name by right clicking on the shortcut.

    Regards,

    Ashidacchi


    • Edited by Ashidacchi Tuesday, October 31, 2017 1:08 AM
    Tuesday, October 31, 2017 1:06 AM
  • You have asked in the wrong forum. This forum is for questions and discussions about the TechNet Wiki. I believe you should ask your question in a Microsoft Answers/Community forum dedicated to Windows 10, such as this one:

    https://answers.microsoft.com/en-us/windows/forum/windows_10

    Search for similar questions, or click on "Participate" and select "Ask a Question". The Answers/Community forums are on a different platform, so we cannot move this question there. You will need to ask your question again. Sorry.


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Tuesday, October 31, 2017 1:07 PM
    Moderator
  • Thanks for your help. I tried both suggestions, but without success. The installation disc would not reinstall any files as it recognised the existence of the original installation. However, in trying to delete the original folder prior to trying to reinstall again, I got a response saying that I need administrator permission. This is puzzling, as I was logged in as administrator. Oh dear! 

    P.S. I have tried several other ways to solve the problem without success. The basic problem seems to be that it will not recognise me as having administrator access to do anything.

    Tuesday, October 31, 2017 3:43 PM