Answered by:
Can't activate WinXP Pro (2nd Try)

Question
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Hopefully I've got the right info. this time. The MGADT report is below and answers to the other questions are prior.
1. Version: XP-Pro Upgrade w/SP2
2. Not OEM, it was purchased retail (office depot if I remember correctly). All the labeling, cdrom... all appears to be the same as that on the COA website.
3. No computer manufactuer's information in title, on boot...
4. Customer Scenario as follows: I have 2 copies of XP, one XP-Pro and one XP-Home. I am trying to get 2 computers up and going, let's call them Machines H and P. I accidentally put XP-Pro on machine H when it should have been installed with my copy XP-Home. I reinstalled H with XP-Home. Then installed XP-Pro on machine P. Machine P now won't activate, apparently because it was activated on machine H by mistake.
I'm not sure if it makes a difference, but machine P is a Dell that does have a valid OEM sticker and license... but I don't have the OEM media for it, so I'm using a retail upgrade for it.
Diagnostic Report (1.7.0110.1):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Validation Code: 1
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-B6FKW-DGMH8-CTT7X
Windows Product Key Hash: NDkBP4GMnPITBoG+sfWWBQ5l6gM=
Windows Product ID: 76488-020-3393316-22775
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {686F03BF-2EF1-40B9-81D3-6A583DBEC136}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.8.31.9
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 1
File Exists: Yes
Version: 1.8.31.9
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-648-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007eBrowser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{686F03BF-2EF1-40B9-81D3-6A583DBEC136}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CTT7X</PKey><PID>76488-020-3393316-22775</PID><PIDType>5</PIDType><SID>S-1-5-21-436374069-796845957-725345543</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX270 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20060626000000.000000+000</Date></BIOS><HWID>233130E701848053</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1B16F:Dell Inc|10008:Microsoft Corporation|1B16F:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/A
Wednesday, November 12, 2008 1:31 AM
Answers
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Hello rna4266,
Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum. Your issue is related to Windows Product Activation. In an attempt to assist I would like to provide some information which may or may not help.
From the Desktop:
1.
Click Start, All Programs, Accessories, System Tools, and then Activate Windows.
Or, click the Windows Activation icon in the taskbar notification area next to the clock.2.
Click Yes, I want to telephone a customer service representative to activate Windows now.
3.
Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.
4.
Follow the steps in the “Activate Windows by phone” dialog box, and then click Next.
Note The number appears now and differs based on the location that you select.5.
When activation is completed and you receive the following message:
You have successfully activated your copy of Windows
Then click OK.
Also you may reference the following site for various Telephone Activation Centers:
http://support.microsoft.com/kb/326851
For more information on how to activate Windows XP see the following link:
http://support.microsoft.com/kb/307890
Thank you for visiting the WGA program forum.
Antron-Wednesday, November 12, 2008 5:52 PM
All replies
-
Hello rna4266,
Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum. Your issue is related to Windows Product Activation. In an attempt to assist I would like to provide some information which may or may not help.
From the Desktop:
1.
Click Start, All Programs, Accessories, System Tools, and then Activate Windows.
Or, click the Windows Activation icon in the taskbar notification area next to the clock.2.
Click Yes, I want to telephone a customer service representative to activate Windows now.
3.
Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.
4.
Follow the steps in the “Activate Windows by phone” dialog box, and then click Next.
Note The number appears now and differs based on the location that you select.5.
When activation is completed and you receive the following message:
You have successfully activated your copy of Windows
Then click OK.
Also you may reference the following site for various Telephone Activation Centers:
http://support.microsoft.com/kb/326851
For more information on how to activate Windows XP see the following link:
http://support.microsoft.com/kb/307890
Thank you for visiting the WGA program forum.
Antron-Wednesday, November 12, 2008 5:52 PM -
You need run MSOOBE.exe /a or
Start -> All Programs -> Accessories -> System Tools -> Activate Windows..
Click Activate by telephone.- Proposed as answer by motherboardlove Wednesday, November 12, 2008 11:54 PM
Wednesday, November 12, 2008 11:54 PM