Switch from Qwest to Direct One Care RRS feed

  • Question

  • I have One Care.

    I believe it was through Qwest DSL service.  My last updates were yesterday but now it says.

    Under help about Live One Care...your subscription is no longer active.  I did recently stop Qwest DSL in favor of a faster internet service; however, I wish to continue One Care under my same subscription ID. (douglora@msn.com)


    I have a monthly report and additional messages from OneCare with a "Renew" button but when selected

    I get only this URL https://signup.msn.com/pages/ErrorPage.aspx?Errorcode=2002.


    How can I renew my subscription without Qwest while preserving my update and scan/fix history?

    Thursday, April 17, 2008 5:06 PM