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This program has destroyed my computer RRS feed

  • Question

  • Getting nothing but shut downs and freezes.  Lost my Quickbooks program.  Won't allow me to reinstall.  Need to get rid of it NOW! I want an immediate refund.

    Friday, November 28, 2008 5:48 AM

Answers

  • Hello Joyce. the most likely cause of this issue is the presence of incompatible software. Uninstalling any other antivirus, antispyware or third party firewall should resolve the performance issue. However there may be something else going on since you lost Quickbooks as well. I suggest contacting support to either get One Care working properly or to get a refund. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2 

     

    Friday, November 28, 2008 3:22 PM
    Moderator