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Windows 7 Not Genuine. How do I fix this? RRS feed

  • Question

  • I received the dreaded Validation Denial message last night. Could someone please help?

    Here is my MGADiag results:

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Unsupported OS
    Windows Product Key: *****-*****-8WV9F-G93BV-B7F6H
    Windows Product Key Hash: +XgUeRuhUPAqrNg1qNqSbvB87fM=
    Windows Product ID: 00359-231-8657621-86646
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 6.1.7600.2.00010300.0.0.000
    Download Center code: V3QQ5RF
    ID: d96b2e60-c1e6-41f0-b1a0-18a88bfba1e6
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Failed to retireve file version. - 0x80070006
    Signature Type: Unknown.
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    Cache refresh Interval: N/A
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: No
    Version: N/A
    Signatue Type: N/A

    OGA Data-->
    Office Status: 111
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>d96b2e60-c1e6-41f0-b1a0-18a88bfba1e6</UGUID><Version>1.5.0540.0</Version><OS>6.1.7600.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-B7F6H</PKey><PID>00359-231-8657621-86646</PID><PIDType>0</PIDType><SID>S-1-5-21-1985107613-1185167432-3854284259</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dimension 8400               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050110000000.000000+000</Date></BIOS><HWID>2EBB3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData>      <Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults> 

    Tuesday, June 29, 2010 8:03 PM

Answers

  • Hello dukies1baby,

    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-8WV9F-G93BV-B7F6H
    Windows Product Key Hash: +XgUeRuhUPAqrNg1qNqSbvB87fM=
    Windows Product ID: 00359-231-8657621-86646
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {9F05D7D9-3C39-4595-ABCE-590E7A6BC093}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    It appears that your installation of W7HP was done with a now-blocked MSDN product key.

    Please see the section sticky post "Blocked Keys" for an explanation.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, June 30, 2010 2:01 PM

All replies

  • Hello dukies1baby,

    Your mgadiag is about four years out of date.  Go to this link, rerun and repost:  http://go.microsoft.com/fwlink/?linkid=52012


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 29, 2010 8:28 PM
  • "Dan at IT Associates" wrote in message news:f1510767-3268-4951-8ca0-b52041a8c541...

    Hello dukies1baby,

    Your mgadiag is about four years out of date.  Go to this link, rerun and repost:  http://go.microsoft.com/fwlink/?linkid=52012


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97

    I doubt it'd change the -231- CID, even if he did :)
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 29, 2010 10:27 PM
    Moderator
  • "Dan at IT Associates" wrote in message news:f1510767-3268-4951-8ca0-b52041a8c541...

    Hello dukies1baby,

    Your mgadiag is about four years out of date.  Go to this link, rerun and repost:  http://go.microsoft.com/fwlink/?linkid=52012


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97

    I doubt it'd change the -231- CID, even if he did :)
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    But it will generate an up-to-date report that Darin can plug into his utilites if necessary. :-)
    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 29, 2010 11:26 PM
  • Here ya go!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-8WV9F-G93BV-B7F6H
    Windows Product Key Hash: +XgUeRuhUPAqrNg1qNqSbvB87fM=
    Windows Product ID: 00359-231-8657621-86646
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {9F05D7D9-3C39-4595-ABCE-590E7A6BC093}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Small Business Edition 2003 - 118
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9F05D7D9-3C39-4595-ABCE-590E7A6BC093}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B7F6H</PKey><PID>00359-231-8657621-86646</PID><PIDType>5</PIDType><SID>S-1-5-21-1985107613-1185167432-3854284259</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dimension 8400               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050110000000.000000+000</Date></BIOS><HWID>2EBB3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>118</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>D36EED3F47F22</Val><Hash>VTzOoIAb/3m8A6nTA/nFiDncFII=</Hash><Pid>70160-OEM-5691304-18170</Pid><PidType>6</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-231-865762-00-1033-7600.0000-1802010
    Installation ID: 007850554753782106024023108932842843845755309571057645
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: B7F6H
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 6/29/2010 8:56:23 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:28:2010 02:48
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIABAABAAEAAAABAAAAAQABAAEAeqgaf/qRHv/Y+KwUZJLg655C5kzYgB5Z7Ds=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          8400  
      FACP            DELL          8400  
      HPET            DELL          8400  
      BOOT            DELL          8400  
      MCFG            DELL          8400  
      SSDT            DELL        st_ex


    Wednesday, June 30, 2010 1:57 AM
  • Hello dukies1baby,

    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-8WV9F-G93BV-B7F6H
    Windows Product Key Hash: +XgUeRuhUPAqrNg1qNqSbvB87fM=
    Windows Product ID: 00359-231-8657621-86646
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {9F05D7D9-3C39-4595-ABCE-590E7A6BC093}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    It appears that your installation of W7HP was done with a now-blocked MSDN product key.

    Please see the section sticky post "Blocked Keys" for an explanation.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, June 30, 2010 2:01 PM