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windows 7 not genuine after many months RRS feed

  • Question

  •  After ten months my windows 7 professional x 64 bit reports not genuine, however  MY Computer > properties  verifies as "ACTIVATED " see below

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3FHRP-J7R8Y-4C7XD
    Windows Product Key Hash: 3kk8QR5SrFG0TSz4Fsu6rbx/LCw=
    Windows Product ID: 00371-OEM-9044155-71788
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {CBEE34B6-97E8-4F46-8D86-96F035EAE69E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CBEE34B6-97E8-4F46-8D86-96F035EAE69E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4C7XD</PKey><PID>00371-OEM-9044155-71788</PID><PIDType>3</PIDType><SID>S-1-5-21-4292044257-3594869637-1257031088</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>Maximus Extreme</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1302   </Version><SMBIOSVersion major="2" minor="4"/><Date>20090324000000.000000+000</Date></BIOS><HWID>A2B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-441-571788-02-1033-7600.0000-1662011
    Installation ID: 015412753203631535083432165096446260331751022903269874
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4C7XD
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 6/19/2011 3:39:53 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0002000000000000
    Event Time Stamp: 6:16:2011 21:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppuinotify


    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAAADAAAAAgABAAEA6GFU9nqkiP1k/giFAPgCpQqAlgmIwwbhZKJ/O6I1rl9Gyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      OSFR            A_M_I_        OEMOSFR

     

     

    stemac 433

    Monday, June 20, 2011 1:04 AM

Answers

All replies

  • "stemac433" wrote in message news:689c55f5-628c-497d-bd45-60e7bd8c5f88...

     After ten months my windows 7 professional x 64 bit reports not genuine, however  MY Computer > properties  verifies as "ACTIVATED " see below

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3FHRP-J7R8Y-4C7XD
    Windows Product Key Hash: 3kk8QR5SrFG0TSz4Fsu6rbx/LCw=
    Windows Product ID: 00371-OEM-9044155-71788
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    stemac 433


    I can see no actual cause for the errors (which are 'failed self-heal') - which probably means that the Licensing store is corrupted.
    Recreate the Licensing Store
        1) Click Start button.
        2) Type: CMD.exe into the 'Search programs and files' field
        3) Right-Click on CMD.exe and select Run as Administrator
        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
        Note: the Software Protection service may not be running, this is ok.
        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
        6) Type: rename tokens.dat tokens.bar
        7) Type: cd %windir%\system32
        8) Type: net start sppsvc
        9) Type: slui.exe
        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
     
    Reboot and  Post back with a new MGADiag report
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 20, 2011 1:35 AM
    Moderator
  •  

     

     

    Thanks Mate...I ran the instructions that you specified which returned "Validation Successful" see below for DIAG report

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3FHRP-J7R8Y-4C7XD
    Windows Product Key Hash: 3kk8QR5SrFG0TSz4Fsu6rbx/LCw=
    Windows Product ID: 00371-OEM-9044155-71788
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {CBEE34B6-97E8-4F46-8D86-96F035EAE69E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CBEE34B6-97E8-4F46-8D86-96F035EAE69E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4C7XD</PKey><PID>00371-OEM-9044155-71788</PID><PIDType>3</PIDType><SID>S-1-5-21-4292044257-3594869637-1257031088</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>Maximus Extreme</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1302   </Version><SMBIOSVersion major="2" minor="4"/><Date>20090324000000.000000+000</Date></BIOS><HWID>A2B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-441-571788-02-1033-7600.0000-1662011
    Installation ID: 015412753203631535083432165096446260331751022903269874
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4C7XD
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 6/20/2011 3:39:23 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0002000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppuinotify


    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAAADAAAAAgABAAEA6GFU9nqkiP1k/giFAPgCpQqAlgmIwwbhZKJ/O6I1rl9Gyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      OSFR            A_M_I_        OEMOSFR
                                                               stemac 433
    Monday, June 20, 2011 5:47 AM
  • "stemac433" wrote in message news:4b64e045-86cb-4472-81f4-185b0879460c...

     

     

     

    Thanks Mate...I ran the instructions that you specified which returned "Validation Successful" see below for DIAG report

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3FHRP-J7R8Y-4C7XD
    Windows Product Key Hash: 3kk8QR5SrFG0TSz4Fsu6rbx/LCw=
    Windows Product ID: 00371-OEM-9044155-71788
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0002000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppuinotify
                                                               stemac 433

    Very odd - all the error messages are still present!
    Ah - I missed one before...the Tampered Service one highlighted above.
     
    Please open a Command Prompt window and use the following commands....
     
    sc qc sppuinotify
    sc queryex sppuinotify
    sc qprivs sppuinotify
    sc qsidtype sppuinotify
    sc sdshow sppuinotify
     
    copy and paste the results into your response.
    This may show us what's wrong.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 20, 2011 6:08 AM
    Moderator
  • Here are the results of your query...Thanks Gordon , stemac433

     

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\Gordon Mc Manus>sc qc sppuinotify
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: sppuinotify
            TYPE               : 20  WIN32_SHARE_PROCESS
            START_TYPE         : 3   DEMAND_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalService
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : SPP Notification Service
            DEPENDENCIES       : EventSystem
            SERVICE_START_NAME : NT AUTHORITY\LocalService

    C:\Users\Gordon Mc Manus>sc queryex sppuinotify

    SERVICE_NAME: sppuinotify
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 1077  (0x435)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Users\Gordon Mc Manus>sc qprivs sppuinotify
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppuinotify
            PRIVILEGES       : SeChangeNotifyPrivilege
                             : SeImpersonatePrivilege

    C:\Users\Gordon Mc Manus>sc qsidtype sppuinotify
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppuinotify
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Users\Gordon Mc Manus>sc sdshow sppuinotify

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Users\Gordon Mc Manus>
    Monday, June 20, 2011 10:56 AM
  • "stemac433" wrote in message news:6e3dc8a6-5abc-4dec-9589-94a19859783c...

    Here are the results of your query...Thanks Gordon , stemac433



    C:\Users\Gordon Mc Manus>sc sdshow sppuinotify

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Users\Gordon Mc Manus>


    There's a definite difference between the results of the SIDSHOW on your machine, and on mine.
    I'll have to play and see what this means, and whether I can work out a safe way to fix it :)
     
    Back later (but possibly not until tomorrow)
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 20, 2011 11:10 AM
    Moderator
  • Hey Noel....have you made any progress on this issue and also, Windows Updates are not accessible neither is Windows Defender  

    Regards Gordon ,stemac433


    Gordon Mc Manus Stemac433
    Wednesday, June 22, 2011 2:34 AM
  • Hi Gordon,

    Since Noel hasn't posted and since I can't think of anything else that might help, I recommend contacting Microsoft Assisted Support, at one of the below URLs, for further assistance.

     

    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

     

    Thank you,


    Darin MS
    Thursday, June 23, 2011 6:45 PM
  • "stemac433" wrote in message news:5969b0bc-1300-4538-898b-7fde3414f68d...

    Hey Noel....have you made any progress on this issue and also, Windows Updates are not accessible neither is Windows Defender  

    Regards Gordon ,stemac433


    Gordon Mc Manus Stemac433

    Unfortunately real life intervened for a couple of days - no I haven't forgotten about you!.
    :)
    Still working on it  - I WILL be back later today (UK time!)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 24, 2011 9:17 AM
    Moderator
  • "Noel D Paton" wrote in message news:707d8d15-bbcf-4968-be31-cd77fffcdcfb...
    "stemac433" wrote in message news:6e3dc8a6-5abc-4dec-9589-94a19859783c...

    Here are the results of your query...Thanks Gordon , stemac433



    C:\Users\Gordon Mc Manus>sc sdshow sppuinotify

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Users\Gordon Mc Manus>


    There's a definite difference between the results of the SIDSHOW on your machine, and on mine.
    I'll have to play and see what this means, and whether I can work out a safe way to fix it :)
     
    Back later (but possibly not until tomorrow)
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sorry about the delayed response :(
    Although the difference between your sdshow output and mine is real, I can see no way that it could be producing the error in your report (duplicating the output in my test rig leads to no changes in the MGADiag here).
    Unfortunately, this means that I'm out of ideas - at least for the moment.
    I see that Darin has pointed you in the direction of WGA Support, which I what I would have done now anyhow.
    I'd be very interested to hear any results they come up with, and any fix they manage short of a reinstall:)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 24, 2011 2:25 PM
    Moderator
  • Greetings Noel Paton and Darin Smith and interested parties . To follow up on this post I have this information to share .I eventually contacted Microsoft Australia by phone and after some interrogation was transferred to a Microsoft technician in Malaysia .( Thankfully He called me back and the call cost me nothing).After some discussion ,(about a couple of hours), he requested that he remotely take over my computer to which I agreed. (I am thankful that his English was fairly good and his enunciation quite clear. He had control of my machine , with me standing by, for about nine hours in which time he eventually did a repair install of the O.S. I have to admit that while observing the operation from my end that he was quite competent . He eventually handed the control of my computer back to me at about 9.00 pm. He said the problem should be fixed . He called about 10.00pm the following day and requested an update on the operation to which I had to reluctantly tell him that the situation was  still the sane with spasmodic error messages about : This Computer is nor running Genuine Windows : He took control again for a few hours then disappointingly called me to say that he could do no more to help me. he suggested that I do a complete reinstall  by formatting the drive etc. I told him that I had previously done this to no avail and that the error message kept reoccurring.HE SAID SOMETHING about RECURRING CORRUPT REGISTRY . I eventually did as he suggested after making a complete external backup of my personal file system .I am now pleased to report that my computer is running flawlessly  and to my surprise  I have been bombarded with updates and etc. from Microsoft  , which I have never seen before in over 12 months of using this edition of Microsoft . I appears to me that I am not as stupid as I was beginning to believe after this episode . (I consider that I have a very Broad Knowledge of computer technology ) , and my personal view is that a series of mishaps occur when installing this operating system which manifest themselves in a corrupt registry . I do believe however that you are in the lap of the gods as to whether or not your install goes successfully. I think that over the years that I have probably installed about 50 or so O.S`, the majority of them being multibooted with Linux also, and many overclocked into the bargain .

    I am pleased to have this situation resolved and thank you all for your assistance and perseverance . your input would be appreciated,

     Gordon ....Stemac433


    Gordon Mc Manus Stemac433
    Wednesday, July 20, 2011 5:36 AM
  • "stemac433" wrote in message news:9d517ee4-95f6-4d45-88e2-2ea3b416ad25...

    Greetings Noel Paton and Darin Smith and interested parties . To follow up on this post I have this information to share .I eventually contacted Microsoft Australia by phone and after some interrogation was transferred to a Microsoft technician in Malaysia .( Thankfully He called me back and the call cost me nothing).After some discussion ,(about a couple of hours), he requested that he remotely take over my computer to which I agreed. (I am thankful that his English was fairly good and his enunciation quite clear. He had control of my machine , with me standing by, for about nine hours in which time he eventually did a repair install of the O.S. I have to admit that while observing the operation from my end that he was quite competent . He eventually handed the control of my computer back to me at about 9.00 pm. He said the problem should be fixed . He called about 10.00pm the following day and requested an update on the operation to which I had to reluctantly tell him that the situation was  still the sane with spasmodic error messages about : This Computer is nor running Genuine Windows : He took control again for a few hours then disappointingly called me to say that he could do no more to help me. he suggested that I do a complete reinstall  by formatting the drive etc. I told him that I had previously done this to no avail and that the error message kept reoccurring.HE SAID SOMETHING about RECURRING CORRUPT REGISTRY . I eventually did as he suggested after making a complete external backup of my personal file system .I am now pleased to report that my computer is running flawlessly  and to my surprise  I have been bombarded with updates and etc. from Microsoft  , which I have never seen before in over 12 months of using this edition of Microsoft . I appears to me that I am not as stupid as I was beginning to believe after this episode . (I consider that I have a very Broad Knowledge of computer technology ) , and my personal view is that a series of mishaps occur when installing this operating system which manifest themselves in a corrupt registry . I do believe however that you are in the lap of the gods as to whether or not your install goes successfully. I think that over the years that I have probably installed about 50 or so O.S`, the majority of them being multibooted with Linux also, and many overclocked into the bargain .

    I am pleased to have this situation resolved and thank you all for your assistance and perseverance . your input would be appreciated,

     Gordon ....Stemac433


    Gordon Mc Manus Stemac433

    Glad to hear it's resolved - even if it did take the ultimate WMD of a clean install to do it.
    Registry corruption can strike for any number of reasons - bad shutdown, use of 'registry cleaner', and malware being the three most likely causes in my experience. The trick is to recognise it early and deal with it then (probably using System Restore, if you're not in the habit of making registry backups), rather than attempt to 'live with it' until things start crashing down all around.
     
    Good Luck.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 20, 2011 9:46 AM
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