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WGA Failed - Blocked VLK RRS feed

  • Question

  • Here is the result of the WGA Diags.

     

    Diagnostic Report (1.5.0545.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Windows Product Key: *****-*****-48Y6G-4FCCP-VKHMW
    Windows Product Key Hash: QK/plncBK/QmpxdHZ1uM171r+mg=
    Windows Product ID: 55274-640-0519751-23045
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: 128da6f8-0d03-40cc-8bdf-4aa229e42a4e
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.708.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>128da6f8-0d03-40cc-8bdf-4aa229e42a4e</UGUID><Version>1.5.0545.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><PKey>*****-*****-*****-*****-VKHMW</PKey><PID>55274-640-0519751-23045</PID><PIDType>1</PIDType><SID>S-1-5-21-1177238915-527237240-1801674531</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0901    </Version><SMBIOSVersion major="2" minor="3"/><Date>20060821******.******+***</Date></BIOS><HWID>CEB83EE70184806D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

     

    Please advise. We have been installing in our company for 4 years without any problems like this.

     

    How do we resolve this ?

     

    Thanks!

    Tuesday, October 3, 2006 4:32 PM

Answers

  • Robert:

     

    Can you use the latest slipstream installation on a PC and tell me if there's an issue? With various changes between slipstream installations, its really hard to tell what the problem is. I'd like to eliminate variables of change between machines.

    Thanks,

     

    -phil

    • Marked as answer by Carl-S Wednesday, July 23, 2008 9:38 PM
    Tuesday, October 3, 2006 9:45 PM

All replies

  • Robert:

     

    A few questions (if you could answer them, that'd be great!)

     

    1 - when did this start happening?

    2 - what geographical location is your company in?

    3 - is it possible to get the diagnostics output from a computer *not* experiencing the issue? Assuming you have such access within the company resources?

     

    I'd like to get that data to compare with your current diagnostics output above to see whats going on. If not, let me know ASAP. Thanks!

     

    -phil

    Tuesday, October 3, 2006 5:36 PM
  • It started happening last night/this morning.

     

    St. Louis Missouri

     

    Below is from a Genuine computer sitting 10 feet from a bad one.  Same router, same switch, same AD.

    Go figure!

     

    Diagnostic Report (1.5.0545.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-48Y6G-4FCCP-VKHMW
    Windows Product Key Hash: QK/plncBK/QmpxdHZ1uM171r+mg=
    Windows Product ID: 55274-640-0519751-23526
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 0d9bd4da-1cf4-41ee-a519-766c0c888cd1
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.708.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: D:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>0d9bd4da-1cf4-41ee-a519-766c0c888cd1</UGUID><Version>1.5.0545.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-VKHMW</PKey><PID>55274-640-0519751-23526</PID><PIDType>1</PIDType><SID>S-1-5-21-1229272821-1383384898-725345543</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020417000000.000000+000</Date></BIOS><HWID>9B3F3EAF0184205E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57809</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Tuesday, October 3, 2006 8:39 PM
  •  Robert Lister wrote:

    It started happening last night/this morning.

     

    St. Louis Missouri

     

    Below is from a Genuine computer sitting 10 feet from a bad one.  Same router, same switch, same AD.

    Go figure!

     

    Diagnostic Report (1.5.0545.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-48Y6G-4FCCP-VKHMW
    Windows Product Key Hash: QK/plncBK/QmpxdHZ1uM171r+mg=
    Windows Product ID: 55274-640-0519751-23526
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 0d9bd4da-1cf4-41ee-a519-766c0c888cd1
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.708.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: D:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>0d9bd4da-1cf4-41ee-a519-766c0c888cd1</UGUID><Version>1.5.0545.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-VKHMW</PKey><PID>55274-640-0519751-23526</PID><PIDType>1</PIDType><SID>S-1-5-21-1229272821-1383384898-725345543</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020417000000.000000+000</Date></BIOS><HWID>9B3F3EAF0184205E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57809</Pid></Product></Products></Office></Software></GenuineResults> 

     

     

    RObert:

     

    This specific machine is using a non-genuine copy of Office.

     

    It seems like you may be using different images to install different copies on different machines? Can you clarify?

     

    -phil

    Tuesday, October 3, 2006 8:45 PM
  • We tried a different CD and it worked. I think the problem is we have multiple cd-r copies of our original Windows XP Pro CD that have various updates Slipstreamed into it.

     

    We now have at least 1 working copy.

     

     

    Tuesday, October 3, 2006 9:29 PM
  • Robert:

     

    Can you use the latest slipstream installation on a PC and tell me if there's an issue? With various changes between slipstream installations, its really hard to tell what the problem is. I'd like to eliminate variables of change between machines.

    Thanks,

     

    -phil

    • Marked as answer by Carl-S Wednesday, July 23, 2008 9:38 PM
    Tuesday, October 3, 2006 9:45 PM