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"This copy of Windows is not genuine" RRS feed

  • Question

  •  

    I'm getting the message "This copy of Windows is not genuine" at the bottom right of my desktop.

    I have vista ulimate 64bit.

    I know it a genuine one because i did a test on it and got back the results below and also i got

    My copy of windows from ebuyer and i don't think they would be sending out stole copys of

    windows.

     

    This is just one in a whole moutain of problems i have got with windows Vista and i have had

    to delay opening my buiness becasue of these problems. Please help

     

    Regrads

     

    Luke Frain

     

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0x80004005) / (N/A, hr = 0x80004005)
    Windows Product Key: *****-*****-GP3WQ-DHX9K-4KXVB
    Windows Product Key Hash: RDqIvpEanVZwSA3vg+zAVsX4NOc=
    Windows Product ID: 89587-OEM-7300585-32718
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: {9656A260-C76D-4D9D-8285-8BD110185B7B}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80004005) / 0x0 / (N/A, hr = 0x80004005)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9656A260-C76D-4D9D-8285-8BD110185B7B}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4KXVB</PKey><PID>89587-OEM-7300585-32718</PID><PIDType>3</PIDType><SID>S-1-5-21-383298103-3397269931-2848013930</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20070418000000.000000+000</Date></BIOS><HWID>5C303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Monday, September 24, 2007 6:31 PM

Answers

  • Hi Swift.gaming,

     

      I don't see anything wrong from you Diagnostic Report.  The normal scenario for this kind of issue is, if Vista was Non-Genuine and the user reset Vista to Genuine (by changing the Product Key to a Genuine key and so on) it can take 2 reboots to remove the "This copy of Windows is not genuine" message from the screen. 

     

    So my first suggestion would be to reboot twice and repost if you are still receiveing that message.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

     

     

     

    Monday, September 24, 2007 10:39 PM