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big issue with users security role RRS feed

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    HI,

    I've two users, which has the same BU, everything the same but one can see datas in the report and the other one NOT but he can see the report empty.

    How can I please troubleshoot this?

    I checked the query and the filled required and all fields are filled in...

    Thansk for your help,

    Tuesday, August 17, 2010 3:08 PM

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    Is entity ownership = user owned ?

    Or the user has configured the security role on the entity = READ / Write = user.

    Hope this helps.

    Thanks, Ranjitsingh R | http://mscrm-developer.blogspot.com/ | MS CRM Consultant
    Tuesday, August 17, 2010 3:19 PM
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    ?? don't get
    Tuesday, August 17, 2010 3:23 PM
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    Please see below areticle for more information on Security roles assigned to user:

    http://www.dummies.com/how-to/content/understanding-access-levels-and-roles-in-microsoft.html

    Hope this helps.

    Thanks, Ranjitsingh R | http://mscrm-developer.blogspot.com/ | MS CRM Consultant
    Tuesday, August 17, 2010 3:50 PM
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    There are a couple of things it could be

    - The users have different security roles

    - The security roles are set to 'read' + 'user' (a yellow quater filled dot)

    - The records are shared with one user, or one users team, but not the other user

     

    • Proposed as answer by JdZ Tuesday, August 17, 2010 3:55 PM
    Tuesday, August 17, 2010 3:54 PM
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    it could be possible that these records are shared with other user manually...Also check if both user have same security roles or not..
    MayankP My Blog My twitter
    Wednesday, August 18, 2010 8:25 AM
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    One possiblity could be two users are having different security roles assigned and Access Level of entity READ Privilege for security role of second user [who is unable to view records] are set to USER.

    Other could be Ownership for entity is set to "User" and second user is NOT owning any records for that entity. This could be the reason for being able to see the Empty report.

    Thank you.

    JayshriP

     

     

    Wednesday, August 18, 2010 8:40 AM
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    Unfortunatly user has records for the entity and same security role assigned ... so very wierd.
    Wednesday, August 18, 2010 3:48 PM
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    It may be too late for the original poster, but if I recall correctly, I believe there was some kind of issue with filtered views in SQL and Activity dates that was fixed in an Update Rollup.  Not sure which one it was, exactly, but I would recommend applying the latest UR (at this time is UR13) to see if that fixes the issue.
    Dave Berry - MVP Dynamics CRM - http:\\crmentropy.blogspot.com
    Saturday, November 6, 2010 6:03 AM
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