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Microsoft Office Enterprise 2007 RRS feed

  • Question

  • I'm a non techie mature student and purchased the Enterprise Software 2007 from what  I believed to be a reputable supplier of student softward.  However, I can't validate it and so can't get any updates from MS - how do I check online if my product key is valid and genuine??
    Saturday, November 21, 2009 3:48 PM

Answers

  • From your MGA report:

    Windows License Type: Volume
    Validation Status: Blocked VLK (Volume License Key)

    Unfortunately, your computer has a non-genuine, Volume License copy of Windows XP Professional installed.  In order to correct this and become properly licensed, please visit Microsoft Genuine Advantage and click on Validate Windows.  When validation fails, click on the Get Genuine button to learn how to acquire a WGA Kit.
    Carey Frisch
    Saturday, November 21, 2009 4:51 PM
  • Hello Fantasia90210,

    The mgadiag report says that your computer is an HP/Compaq DX 2300.  Very often computers from major manufacturers such as HP/Compaq are shipped with a genuine Windows license preinstalled.

    To find out if your computer is one of these, look for the Certificate of Authenticity (CoA) for Windows on the computer.  (If this is a laptop it will be on the bottom.)  If there is a CoA, tell us what version and edition of Windows is listed on the CoA.  Don't post the product key!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Monday, November 23, 2009 10:54 PM
    Saturday, November 21, 2009 8:39 PM

All replies

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

    Thank you!

     


    Carey Frisch
    Saturday, November 21, 2009 3:51 PM
  • ......bought my softward from what I believed to be a reputable supplier of student software.  I can't validate it and so can't get updates from MS.  How do I check if the product key is genuine.


    Here's what came up:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-82TWK-QKJJ3-MXR96
    Windows Product Key Hash: uN0/6grrnvrtq/H9DAE8txml9pY=
    Windows Product ID: 55274-640-1153263-23806
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {4D7B268E-C104-42EC-98AA-6EBC15458735}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4D7B268E-C104-42EC-98AA-6EBC15458735}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MXR96</PKey><PID>55274-640-1153263-23806</PID><PIDType>1</PIDType><SID>S-1-5-21-842925246-573735546-1417001333</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dx2300 Microtower</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>MS7336 1.08</Version><SMBIOSVersion major="2" minor="4"/><Date>20070525000000.000000+000</Date></BIOS><HWID>799330770184CE6B</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>A83E7DFBA82773</Val><Hash>Ws4jJFtfX1N33SDaGTEPtAahK+k=</Hash><Pid>81599-953-8875626-65415</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: FB90:Compaq Computer Corporation|10078:Compaq Computer Corporation|10065:Compaq Computer Corporation|10065:Compaq Computer Corporation|1012B:GENUINE C&C INC|10065:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/

    Saturday, November 21, 2009 4:11 PM
  • From your MGA report:

    Windows License Type: Volume
    Validation Status: Blocked VLK (Volume License Key)

    Unfortunately, your computer has a non-genuine, Volume License copy of Windows XP Professional installed.  In order to correct this and become properly licensed, please visit Microsoft Genuine Advantage and click on Validate Windows.  When validation fails, click on the Get Genuine button to learn how to acquire a WGA Kit.
    Carey Frisch
    Saturday, November 21, 2009 4:51 PM
  • Never even considered it would be the XP !!! It's a second hand tower I'm using and it was already installed when I got it.  At least I know my enterprise is genuine so - bit of a relief there. I'll get on to sorting it now, thanks so much for your help. 
    Saturday, November 21, 2009 6:33 PM
  • Hello Fantasia90210,

    The mgadiag report says that your computer is an HP/Compaq DX 2300.  Very often computers from major manufacturers such as HP/Compaq are shipped with a genuine Windows license preinstalled.

    To find out if your computer is one of these, look for the Certificate of Authenticity (CoA) for Windows on the computer.  (If this is a laptop it will be on the bottom.)  If there is a CoA, tell us what version and edition of Windows is listed on the CoA.  Don't post the product key!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Monday, November 23, 2009 10:54 PM
    Saturday, November 21, 2009 8:39 PM