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windows 7 is showing as non-genuine RRS feed

  • Question

  • hi!

    i regularly used windows 7 for months but one week ago a pop-up shows me that windows is non-genuine. I tried to retype my serial number and I tried to activate windows by phone, but no results. I downloaded Microsoft Genuine Advantage Diagnostic Tool and this is the result:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-K89Y3
    Windows Product Key Hash: AVyfN1OEFoomOg1NACCUlw6XsXs=
    Windows Product ID: 55041-089-1592803-86431
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {C4D4A144-AC07-48A4-8493-81C0540624A3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\it-IT\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\it-IT\sppcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\it-IT\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\it-IT\slcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\it-IT\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\it-IT\slui.exe.mui[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\it-IT\sppcomapi.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\it-IT\sppcommdlg.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\it-IT\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\it-IT\user32.dll.mui[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A50281BC-28FD-4C14-9148-EFE2D1CD2E72}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-089-1592803-86431</PID><PIDType>6</PIDType><SID>S-1-5-21-1363769718-1132889142-1220342889</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell DXP051                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20070108000000.000000+000</Date></BIOS><HWID>F5B93607018400F6</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65970</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versione servizio di gestione licenze software: 6.1.7600.16385

    Nome: Windows(R) 7, Professional edition
    Descrizione: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    ID di attivazione9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID esteso: 55041-00172-089-159280-03-1040-7600.0000-1742010
    ID di installazione: 011036157486753193762423175236945311769161078712053594
    URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338
    URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339
    URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341
    URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340
    Codice "Product Key" parziale: K89Y3
    Stato licenza: concesso in licenza
    Numero di ripristini Windows rimanenti: 3
    Ora attendibile: 23/06/2010 12:10:31

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000000EF60
    Event Time Stamp: 6:21:2010 23:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui


    HWID Data-->
    HWID Hash Current: OAAAAAMAAgABAAEAAgACAAAAAgABAAEAeqjAGYUEwn2CxPBGSOSy0vrm2FmN75qIREamakDIgNc=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          DXP051
      FACP            DELL          DXP051
      HPET            DELL          DXP051
      BOOT            DELL          DXP051
      MCFG            DELL          DXP051
      SSDT            DELL        st_ex
      ASF!            DELL          DXP051

     

     

    sorry about my english, i'm italian

     

    thanks

    Wednesday, June 23, 2010 10:29 AM

Answers

  • Hello Nitroxid,

      Aside from the Volume MAK key being used (Which is not the cause of the Non-Genuine issue),  your Diagnostic Report strongly suggests that Windows 7's default Language has been changed. Only Ultimate and Enterprise versions of Windows 7 have the funtionality to change languages. So, if the language has been chnaged, it would have been done using a 3rd party program such as Vistalizator. Vistalizator hacks in the Language Pack and modifies the registry to enable Windows to use the unsupported language.

      In Vista, while still being an unauthorized Hack to the OS, Vistalizator didn't cause a Non-Genuine issue.  In Windows 7, it does.

      To resolve the problem, use the program to return Windows back to it's default language or reinstall.  You may also try creating a (no cost) support request at http://support.microsoft.com/gp/contactwga where support should be able to walk you thru the Registry change that will revert Windows back to it's default language which will, in turn, resolve the Non-Genuine issue.

    Thank you,


    Darin MS
    Thursday, June 24, 2010 7:20 PM

All replies

  • "Nitroxid" wrote in message news:6906c5bc-330e-4e1c-99dd-22c5b5d96f1e...

    hi!

    i regularly used windows 7 for months but one week ago a pop-up shows me that windows is non-genuine. I tried to retype my serial number and I tried to activate windows by phone, but no results. I downloaded Microsoft Genuine Advantage Diagnostic Tool and this is the result:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-K89Y3
    Windows Product Key Hash: AVyfN1OEFoomOg1NACCUlw6XsXs=
    Windows Product ID: 55041-089-1592803-86431
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    You have a Volume MAK license - which is only sold to corporations having a significant number of machines. If you are a member of such an organisation, then contact your System Admin for assistance.
     
    If you are Not  a member of such an organisation, and bought the product on the internet or elsewhere, then you were sold a pirate copy  of Windows.
     
    Please read the Announcements and Stickies at the top of the forum Index page -  and demand a refund from your vendor.
     
    Your Office Installations is also on a blocked Volume License Key, and the same applies to that.
     
    HTH
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 23, 2010 10:52 AM
    Moderator
  • "Nitroxid" wrote in message news:6906c5bc-330e-4e1c-99dd-22c5b5d96f1e...

    hi!

    i regularly used windows 7 for months but one week ago a pop-up shows me that windows is non-genuine. I tried to retype my serial number and I tried to activate windows by phone, but no results. I downloaded Microsoft Genuine Advantage Diagnostic Tool and this is the result:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-K89Y3
    Windows Product Key Hash: AVyfN1OEFoomOg1NACCUlw6XsXs=
    Windows Product ID: 55041-089-1592803-86431
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    You have a Volume MAK license - which is only sold to corporations having a significant number of machines. If you are a member of such an organisation, then contact your System Admin for assistance.
     
    If you are Not  a member of such an organisation, and bought the product on the internet or elsewhere, then you were sold a pirate copy  of Windows.
     
    Please read the Announcements and Stickies at the top of the forum Index page -  and demand a refund from your vendor.
     
    Your Office Installations is also on a blocked Volume License Key, and the same applies to that.
     
    HTH
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Mine doesnt show a MAK license but still says its not genuine. Any ideas?

    (i'll start a new thread if you think it will be better)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-WR7HT-KTYYV-C3D63
    Windows Product Key Hash: WirgbOqiBduqzG1x7QQfoQnMPFg=
    Windows Product ID: 00371-220-5467922-86954
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {D0821E26-B2D1-414B-B75D-410D09C3123F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D0821E26-B2D1-414B-B75D-410D09C3123F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C3D63</PKey><PID>00371-220-5467922-86954</PID><PIDType>5</PIDType><SID>S-1-5-21-773715280-3113948403-3534245654</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1520                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS><HWID>9CB93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>AAFC862E7B04D00</Val><Hash>2HZGdUqNQyXzH5Gm3AKlufdUWG8=</Hash><Pid>73931-640-2307952-57560</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-220-546792-00-2057-7600.0000-3622009
    Installation ID: 017633103453416031189822454730420012628672053320395086
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: C3D63
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 23/06/2010 15:08:30

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:23:2010 11:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABwABAAEAAAACAAAAAwABAAEAJJQsQJhiki9eCkaDBgwkK2ZzkHNwq6Q3LeK4qTsiuGJmMCqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

     

    Wednesday, June 23, 2010 2:20 PM
  • Hello skrebs,

    You wrote, "Any ideas?"

    Yes, read the sticky posts at the top of the W7 forum.  Then post your issue in a NEW thread.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 24, 2010 3:55 AM
  • "skrebs" wrote in message news:7e193f33-9fe7-4431-a49a-16e8cf7df4a7...
    "Nitroxid" wrote in message news:6906c5bc-330e-4e1c-99dd-22c5b5d96f1e...

    hi!

    i regularly used windows 7 for months but one week ago a pop-up shows me that windows is non-genuine. I tried to retype my serial number and I tried to activate windows by phone, but no results. I downloaded Microsoft Genuine Advantage Diagnostic Tool and this is the result:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-K89Y3
    Windows Product Key Hash: AVyfN1OEFoomOg1NACCUlw6XsXs=
    Windows Product ID: 55041-089-1592803-86431
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    You have a Volume MAK license - which is only sold to corporations having a significant number of machines. If you are a member of such an organisation, then contact your System Admin for assistance.
     
    If you are Not  a member of such an organisation, and bought the product on the internet or elsewhere, then you were sold a pirate copy  of Windows.
     
    Please read the Announcements and Stickies at the top of the forum Index page -  and demand a refund from your vendor.
     
    Your Office Installations is also on a blocked Volume License Key, and the same applies to that.
     
    HTH
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Mine doesnt show a MAK license but still says its not genuine. Any ideas?

    (i'll start a new thread if you think it will be better)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-WR7HT-KTYYV-C3D63
    Windows Product Key Hash: WirgbOqiBduqzG1x7QQfoQnMPFg=
    Windows Product ID: 00371-220-5467922-86954
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {D0821E26-B2D1-414B-B75D-410D09C3123F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D0821E26-B2D1-414B-B75D-410D09C3123F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C3D63</PKey><PID>00371-220-5467922-86954</PID><PIDType>5</PIDType><SID>S-1-5-21-773715280-3113948403-3534245654</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1520                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS><HWID>9CB93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>AAFC862E7B04D00</Val><Hash>2HZGdUqNQyXzH5Gm3AKlufdUWG8=</Hash><Pid>73931-640-2307952-57560</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-220-546792-00-2057-7600.0000-3622009
    Installation ID: 017633103453416031189822454730420012628672053320395086
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: C3D63
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 23/06/2010 15:08:30

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:23:2010 11:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABwABAAEAAAACAAAAAwABAAEAJJQsQJhiki9eCkaDBgwkK2ZzkHNwq6Q3LeK4qTsiuGJmMCqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

     


    Please repost you problem in a new thread of your own - it avoids confusion (for everybody!)

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 24, 2010 6:47 AM
    Moderator
  • I took part of MSDNAA project with my university. I've tried to contact them but they didn't answer me yet.
    Thursday, June 24, 2010 12:18 PM
  • Hello Nitroxid,

      Aside from the Volume MAK key being used (Which is not the cause of the Non-Genuine issue),  your Diagnostic Report strongly suggests that Windows 7's default Language has been changed. Only Ultimate and Enterprise versions of Windows 7 have the funtionality to change languages. So, if the language has been chnaged, it would have been done using a 3rd party program such as Vistalizator. Vistalizator hacks in the Language Pack and modifies the registry to enable Windows to use the unsupported language.

      In Vista, while still being an unauthorized Hack to the OS, Vistalizator didn't cause a Non-Genuine issue.  In Windows 7, it does.

      To resolve the problem, use the program to return Windows back to it's default language or reinstall.  You may also try creating a (no cost) support request at http://support.microsoft.com/gp/contactwga where support should be able to walk you thru the Registry change that will revert Windows back to it's default language which will, in turn, resolve the Non-Genuine issue.

    Thank you,


    Darin MS
    Thursday, June 24, 2010 7:20 PM