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Dynamics CRM 4.0 Data Migration Manager wont login RRS feed

  • Question

  • I am trying to run the DMM and when ever I click on sign in it always says that i need to be siged in on system adminstrator account role and I am and I am running out of things to try any ideas???
    Tuesday, August 24, 2010 7:21 PM

Answers

  • Hi Panchartrain,

    Please make sure that the user is a System Administrator and has FULL ACCESS to CRM in Setup-Users.  Also watch the DMM load after the sign in, it should show the step it is on after sign in.   If there is a message regarding Database Sync, you are past the issue of User Login, you are now in the process of the Database installation.

    If it is on the DB and failing:  make sure you DMM Update Rollup matches your CRM Server Update Rollup.

    I noticed that you have DMM installed on the CRM server.   Do you have SQL express installed also and is the database on C:Drive?   If no:   I recommend that you install DMM on a workstation with SQL Express Database on C.  

    Do not uninstall DMM on the CRM server as that will break the CRM Asyncronous Service.

     


    Best regards,

    Don Chang
    Online Technical Community
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    Wednesday, September 1, 2010 9:58 PM
    Moderator

All replies

  • Are you the admin for CRM and for Windows? If so are you a deployment administrator?
    MSCRM Bing'd - http://bingsoft.wordpress.com
    Tuesday, August 24, 2010 7:35 PM
    Moderator
  • yes and yes is there a secuirty role for a deployment admistrator?
    Wednesday, August 25, 2010 5:43 PM
  • On the CRM server you can access Deployment Manager from the Start Menu. Check the admin users in there.
    MSCRM Bing'd - http://bingsoft.wordpress.com
    Wednesday, August 25, 2010 7:36 PM
    Moderator
  • Also, what rollup version do you have installed for the DMM?

    Where have you installed DMM?

    Did you choose the SQL express option, if not have you installed against SQL Server 2005 64bit?


    MSCRM Bing'd - http://bingsoft.wordpress.com
    Wednesday, August 25, 2010 7:42 PM
    Moderator
  • We are running sql 2005 and DMM just installed on the actual server.
    Wednesday, August 25, 2010 8:01 PM
  • Still havent had any luck with it any one have any ideas???
    Wednesday, September 1, 2010 4:15 PM
  • Hello Panchartrain Systems,

    Which ever account was used to install CRM will have deployment admin privilages.  Is that account still active?  There is no deployment admin security role.  Those privilages are assigned via the deployment manger.  There is the catch.  Let me know if that account is still active which would be your easiest route

    Thanks,
    Robert

    Engage, Incorporated
    Put IT in High Gear – Engage

    An SBA-Certified HUBZone Firm

    Wednesday, September 1, 2010 7:32 PM
  • Hi Panchartrain,

    Please make sure that the user is a System Administrator and has FULL ACCESS to CRM in Setup-Users.  Also watch the DMM load after the sign in, it should show the step it is on after sign in.   If there is a message regarding Database Sync, you are past the issue of User Login, you are now in the process of the Database installation.

    If it is on the DB and failing:  make sure you DMM Update Rollup matches your CRM Server Update Rollup.

    I noticed that you have DMM installed on the CRM server.   Do you have SQL express installed also and is the database on C:Drive?   If no:   I recommend that you install DMM on a workstation with SQL Express Database on C.  

    Do not uninstall DMM on the CRM server as that will break the CRM Asyncronous Service.

     


    Best regards,

    Don Chang
    Online Technical Community
    -----------------------------------------------------------------------------------------
    We hope you get value from our new forums platform! Tell us what you think:
    http://social.microsoft.com/Forums/en-US/partnerfdbk/threads
    ------------------------------------------------------------------------------------------
    This posting is provided "AS IS" with no warranties, and confers no rights.
    Wednesday, September 1, 2010 9:58 PM
    Moderator
  • Hi,

    Agree with Don Chang. A pie from my end, you need to be logged in as a Local Administrator or a user who has local administrator privileges on the workstation (client) where you install DMM for CRM 4.0.


    Best Regards,
    Gagandeep Singh
    http://mscrmnovice.blogspot.com
    Thursday, September 2, 2010 6:25 AM
  • DMM is designed as a client application and should not be installed on the CRM server (or any server). Please try reinstalling it on a PC running 32-bit Windows.

    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter.

    Thursday, September 2, 2010 9:17 AM
    Moderator
  • I ran into this problem as well but didn't catch your post prior to uninstalling DMM from my server. It does appear that asynchronouse is no longer working. What's the best way to fix? Is it as simple as reinstalling DMM or is there more to it?
    Thursday, January 13, 2011 11:17 PM