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LOADING LIVE CARE

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IN TRYING TO LOAD LIVE CARE, I GET AN ERROR MESSAGE: ERROR ID 0044-80070643, WHICH KEEPS ME FROM INSTALLING THE PROGRAM.

Tuesday, September 30, 2008 6:02 PM

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TERRENCE M. FOX,

You need to Contact support for resolution.

How to reach support (FAQ) -

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Tuesday, September 30, 2008 7:28 PM

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TERRENCE M. FOX,

You need to Contact support for resolution.

How to reach support (FAQ) -

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Tuesday, September 30, 2008 7:28 PM
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TERRENCE M. FOX,

Thank you for visiting the OneCare Program Forums.

Please try the following as a possible resolve for your issue.

1. Go to Add/Remove Programs and remove OneCare.

(Start > Run > type appwiz.cpl, find Windows Live OneCare and/or Windows Live OneCare safety scanner and

click on Remove)

2. Use the OneCare Removal cleanup tool

http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanup.exe

3. Reinstall OneCare:

http://onecare.live.com/standard/en-us/default.htm

If this doesn't work, please contact support as Wenskie mentioned earlier

Lori MS

Wednesday, October 1, 2008 9:48 PM