TERRENCE M. FOX,
Thank you for visiting the OneCare Program Forums.
Please try the following as a possible resolve for your issue.
1. Go to Add/Remove Programs and remove OneCare.
(Start > Run > type appwiz.cpl, find Windows Live OneCare and/or Windows Live OneCare safety scanner and
click on Remove)
2. Use the OneCare Removal cleanup tool
http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanup.exe
3. Reinstall OneCare:
http://onecare.live.com/standard/en-us/default.htm
If this doesn't work, please contact support as Wenskie mentioned earlier
Lori MS