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Email subject has ?????? instead of chinese characters RRS feed

  • Question

  • Hi, 

    We have Chinese language pack enabled in our CRM system and we are sending email notification if a record is created. 

    In the email subject we have Chinese characters, Email record in CRM has chinese characters in the subject, few email reach user mail box correctly with all chinese characters. One among 10 emails has subject with "????" instead of chinese characters.. Any idea on this.

    Thanks, 

    Madhan

    Tuesday, November 11, 2014 6:55 AM