Windows 8 Reinstallation Media RRS feed

  • Question

  • We have had several PCs come in with Windows 8 on them and needed to reinstall Windows. However when most people get a new PC it does not come with a reinstall disc and or a product key. They simply ship with a Sticker that says "Windows 8" and in small print it almost looks like it says 'Microsoft hates you'. So I am stuck with a PC that I cannot create a backup/reinstall disc for because it keeps blue screening and I cannot reinstall because I don't have a disc or a Product Key to download a disc.

    What do we do as repair technicians when placed in this situation? Do we have to call every manufacture to get a manufacture customized reinstall disc? With Dell we always purchase reinstallation media with the systems so we can reinstall if necessary but for customers that walk in with various brands it makes this process impossible.

    • Edited by Gray nerd Tuesday, November 25, 2014 7:52 PM Expanded wording
    Tuesday, November 25, 2014 7:28 PM