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    One of my three computers died (motherboard) and so I purchased a new computer.  How do I drop the one care on the old computer and add it to the new one?

    Friday, November 28, 2008 6:30 PM

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    Hello thuntert, go to a hub computer, open One Care>Manage Your One Care Circle, find the deceased computer and select "Remove this computer". To install One Care on the new computer, download the trial - http://onecare.live.com/standard/en-us/3/default.htm

    To activate, open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your One Care subscription, your subscription status will be recognized and One Care will activate.

     

    Friday, November 28, 2008 7:18 PM
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    Hello thuntert, go to a hub computer, open One Care>Manage Your One Care Circle, find the deceased computer and select "Remove this computer". To install One Care on the new computer, download the trial - http://onecare.live.com/standard/en-us/3/default.htm

    To activate, open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your One Care subscription, your subscription status will be recognized and One Care will activate.

     

    Friday, November 28, 2008 7:18 PM
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    It turns out the computer that died was the hubconsole.  So I loaded the software and made the new computer the hub console, then I was able to remove the dead computer.

     

    Thanks,

    Tony

    Friday, November 28, 2008 9:07 PM