locked
Can no longer connect via console, cannot install Connector, Error Connector versions do not match RRS feed

  • Question

  • OK, Been trying to find my answer but it seems I have issues from more than one thread, so posting my problem here.

    Been running WHS HP475 (upgraded ram) since day one and hardly any problems. Just when I really think  it's safe to completely trust WHS, I have a serious but hopefully solvable problem.

    Have 5 machines running and recently upgraded 3 of them. Tho' this problem did not start right after upgrades but shortly thereafter
    Now my clients are;
    1.  Win 7 Pro 64  (Previously was Win 7 RC 64)
    2.  Win 7 Home 64  (Previously was Vista 32)
    3.  Vista Home 32 Laptop (previously was XP Home 32)
    4.  XP Home 32  
    5.  Vista Home 32

    I can connect via RDP to the server.
    I can Ping both IP addy and name and get results
    I CANNOT connect via server:55000
    I cannot open a console and console re-install fails with error "Cannot complete at this time"
    Connector troubleshooter gets 11 errors the first being Connector versions do not match.

    I would normally do a reinstall BUT, that would erase my backups. And after reviewing upgraded clients, I now realize each of the 3 client machines has folders that need to be recovered from the backups. Where are the Client backups stored and can I copy off the backup data files as a safety precaution?

    I did an install of PP3 thinking that it might solve the Win 7 Pro 64 bit client problem, but no luck. Still cant get connector to install.

    I have deleted connector via add and remove, AND deleted the folder for Windows Home server (and the connector subfolders), so I know that is not the issue.

    Any ideas??

    Jay

     
    Jay
    Sunday, November 22, 2009 12:03 AM

All replies

  • OK, Been trying to find my answer but it seems I have issues from more than one thread, so posting my problem here.

    Been running WHS HP475 (upgraded ram) since day one and hardly any problems. Just when I really think  it's safe to completely trust WHS, I have a serious but hopefully solvable problem.

    Have 5 machines running and recently upgraded 3 of them. Tho' this problem did not start right after upgrades but shortly thereafter
    Now my clients are;
    1.  Win 7 Pro 64  (Previously was Win 7 RC 64)
    2.  Win 7 Home 64  (Previously was Vista 32)
    3.  Vista Home 32 Laptop (previously was XP Home 32)
    4.  XP Home 32  
    5.  Vista Home 32

    I can connect via RDP to the server.
    I can Ping both IP addy and name and get results
    I CANNOT connect via server:55000
    I cannot open a console and console re-install fails with error "Cannot complete at this time"
    Connector troubleshooter gets 11 errors the first being Connector versions do not match.

    I would normally do a reinstall BUT, that would erase my backups. And after reviewing upgraded clients, I now realize each of the 3 client machines has folders that need to be recovered from the backups. Where are the Client backups stored and can I copy off the backup data files as a safety precaution?

    I did an install of PP3 thinking that it might solve the Win 7 Pro 64 bit client problem, but no luck. Still cant get connector to install.

    I have deleted connector via add and remove, AND deleted the folder for Windows Home server (and the connector subfolders), so I know that is not the issue.

    Any ideas??

    Jay

     
    Jay

    To clarify:  you are unable to open the Console from any of the 5 clients?  What about opening the Console from the server desktop?  Did you recently install any add-ins or apps on your server?
    Sunday, November 22, 2009 6:31 AM
    Moderator
  • Kariya,

    Yes, I am unable to open or re-install the console from any of the clients. I can however, open it via RDC on the server desktop. But when I just tried, got an IIS failure error. Tried again and it opened fine.
    There are no new add-ins or programs on the WHS server.
    If I could locate the client backup data files and copy them off for safety, I would do a reinstall.


    Jay
    • Proposed as answer by Ballscrew bob Monday, November 23, 2009 3:57 AM
    Sunday, November 22, 2009 6:09 PM
  • Same issue here since PP3 Beta

    That on top of the now long standing remote domain access issues that a lot of people are suffering.
    Do unto others before they get chance to screw you !
    Monday, November 23, 2009 3:57 AM
  • Kariya,

    Yes, I am unable to open or re-install the console from any of the clients. I can however, open it via RDC on the server desktop. But when I just tried, got an IIS failure error. Tried again and it opened fine.
    There are no new add-ins or programs on the WHS server.
    If I could locate the client backup data files and copy them off for safety, I would do a reinstall.


    Jay

    See the WHS Home Computer Backup and Restore Technical Brief on how to backup your backup database (or just use the BDBB add-in).
    Monday, November 23, 2009 6:54 AM
    Moderator