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removing pcpandora RRS feed

  • Question

  •  

    I just purchased Windows Live OneCare. I had had Norton 360 and the subscription ran out. However Norton did a scan of my computer and showed that PcPandora is on this machine. When I purchased and ran OneCare, it does not show PcPandora. What is up with that and how can I make OneCare find that blasted spyware program and remove it???
    Saturday, November 22, 2008 3:38 PM

Answers

  • Microsoft OneCare may not consider PC Pandora unwanted software, since there is a legitimate use for its PC monitoring functionality, and it can only be installed locally through an EULA:

     

    Can PC Pandora be installed remotely, like through email?

    No. PC Pandora cannot be installed secretly through email. You must physically install PC Pandora on the computer you wish to monitor.

     

    To install PC Pandora on any computer you must have the following:

    • Physical access to the PC Pandora installer.
    • Physical access to the computer you wish to monitor.
    • Administrative privileges on the computer you wish to monitor.

    -FAQ http://www.pcpandora.com/support/#3

     

    Microsoft PUP Evaluation Criteria-

    http://www.microsoft.com/windows/products/winfamily/defender/analysis.mspx
    Saturday, November 22, 2008 6:24 PM

All replies

  • Microsoft OneCare may not consider PC Pandora unwanted software, since there is a legitimate use for its PC monitoring functionality, and it can only be installed locally through an EULA:

     

    Can PC Pandora be installed remotely, like through email?

    No. PC Pandora cannot be installed secretly through email. You must physically install PC Pandora on the computer you wish to monitor.

     

    To install PC Pandora on any computer you must have the following:

    • Physical access to the PC Pandora installer.
    • Physical access to the computer you wish to monitor.
    • Administrative privileges on the computer you wish to monitor.

    -FAQ http://www.pcpandora.com/support/#3

     

    Microsoft PUP Evaluation Criteria-

    http://www.microsoft.com/windows/products/winfamily/defender/analysis.mspx
    Saturday, November 22, 2008 6:24 PM
  • You must work for Pandora Software.  Pandora Antispyware just showed up on our PC.  Did not install.  It wiped out McAfee and now unable to open any program (MS Office software, cannot add/remove, unable to do anything).  We are held hostage by the so-called legitimate software.

     

    Tuesday, December 2, 2008 4:36 PM
  • I can assure you that he does not work for Pandora software.

    If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If  you are not using Windows Live OneCare, you are off topic for this forum. This is not a general forum for viruses, spyware, or Windows Help. For help with spyware issues, you may want to try the forums here: 

    http://aumha.net/ For help with virus removal, contact the maker of your Antivirus program.

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.

     

    -steve

    Tuesday, December 2, 2008 5:44 PM
    Moderator
  •  Drosz wrote:
    You must work for Pandora Software.  Pandora Antispyware just showed up on our PC.  Did not install.  It wiped out McAfee and now unable to open any program (MS Office software, cannot add/remove, unable to do anything).  We are held hostage by the so-called legitimate software.

     

    No, you are simply confused by a rouge product, whch was the intent by those who created Pandora Antispyware.

     

    The original subject of this thread was PC Pandora, by Pandora Corporation, which is a well known child monitoring and Internet safety program.

     

    What you most likely have is Pro Antispyware 2009, by Pandora Software, which is a known rogue by known malware purveyors.

     

    You must check very closely the details of what you are investigating, because it's very common to use similar sounding names to confuse those who don't.

     

    OneCareBear

    Tuesday, December 2, 2008 6:23 PM
    Moderator