problem getting fix it to work after download RRS feed

  • Question

  • Trying to run fix it after download comes up with the message "fix it centre setup encountered an error An unexpected error has occurred  Please close and try to run setup again later".  XP SP3 Dell, reboot makes no diff. Closing other applications makes no diff, Appreciate some help,
    Tuesday, July 12, 2011 10:34 PM

All replies

  • Dear Customer,
        Thank you for your interest in Microsoft Fix it Center (beta).  I'm sorry to hear that. To help us further troubleshoot the problem, I'd need more information from you to better understand your case.
      Could you please provide me your Fix it install, run or update event log informations?
                1. Control panel -> Administrative Tools -> Open Event Viewer
                2. Event Viewer -> Windows Logs -> Applications
        After you select this section and please note to source content, if you find any error/warning about "fix it center/matsvc" please provide to us.  Looking forwarding to your reply. Thanks. 

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,

    Tuesday, August 2, 2011 2:40 AM