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Validation Incomplete: Office Must Be Activated RRS feed

  • Question

  • Hi,

     

    Thanks in advance for any help anyone can offer me...

     

    After recently running the new Validation Tool, I receieved the above error message for Microsoft FrontPage 2002.  However, the program IS ALREADY activated!  I thought I could re-activate, but the program doesn't offer that choice but it is already activated. *sigh*

     

    I run WinXP, Office 2003 and FP 2002.  Previous validation tools worked correctly on this software.

     

    I ran through the suggested checklist, confirmed I ran the most update Validation Tool, ran the diagnostics, etc.  Here is the clipboard from the diagnositc tool:

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-CJJFX-YQHD6-38MJC
    Windows Product Key Hash: aKD81Rcxk4ZsZsq+ehem4k8pokA=
    Windows Product ID: 55285-012-7742161-21054
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {0FE5F95C-1644-4450-914D-F925013C57A0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0FE5F95C-1644-4450-914D-F925013C57A0}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-38MJC</PKey><PID>55285-012-7742161-21054</PID><PIDType>5</PIDType><SID>S-1-5-21-1993962763-115176313-725345543</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1009.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20050905000000.000000+000</Date></BIOS><HWID>8633347701846E72</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>588032059A58A51</Val><Hash>xwxW/M8Ehl+RnP/ovqurosjxVKw=</Hash><Pid>54196-752-0105366-16254</Pid><PidType>1</PidType></Product><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>49D42C223E65DC</Val><Hash>oFMK5UhH/03Iw9EkLuvkv+XGM2g=</Hash><Pid>70145-750-9894273-57914</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Sunday, January 13, 2008 3:18 PM

Answers

  • Hello AJ,

     

    I am glad to hear you were able to find a solution to the issues you were having with activating your software.  Should you have any further questions feel free to post a new thread.

     

    Thank you,

    Matt Prall, MS

    OGA Forum Manager

    Monday, January 14, 2008 4:12 PM

All replies

  • This works - from Stephen (MS) posted June 2007

     

    Please follow the steps to attempt resolving activation issue. Open My Computer located on your desktop

    1.  Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\

    NOTE:  The application data file may be hidden. Use the Tools drop down menu and follow:  Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.
    2.  Right click the data.dat file, then click “Delete”.  (Also you may rename the file data.dat and move from the folder).
    3.  This data.dat file is for Office (not OGA)
    4.  Once the file has been deleted, open an Office application such as MS Word and “ACTIVATE” it.
    5.  If product activation was successful try the Office Genuine Advantage (OGA). Please launch the following link and begin the OGA process again: (this is the OGA part; Office Genuine Advantage):  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng

    Sunday, January 13, 2008 10:32 PM
  • Hello AJ,

     

    I am glad to hear you were able to find a solution to the issues you were having with activating your software.  Should you have any further questions feel free to post a new thread.

     

    Thank you,

    Matt Prall, MS

    OGA Forum Manager

    Monday, January 14, 2008 4:12 PM