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Build 6002 This copy of Windows is not genuine

    Question

  • I performed check disk a couple of days ago on all three of my HDD's (2 internal 500mb & 1.5 TB both NTFS & 1 external 2TB FAT32) The process took over 24 hours and when finished i logged in to Windows to discover a little notice in the bottom right hand corner of my monitors that said:

    Windows Vista (TM)
    Build 6002
    This copy of Windows is not genuine

    I checked in computer/properties & it's showing as activated as before. I downloaded the genuine diagnostic tool & it gave me the following report confirming that my copy is genuine, so my question is how do i get rid of that watermark?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-QFX4V-BB62G-X2XYY
    Windows Product Key Hash: QtFLchmCE1wgRakZBNS9X1sexJo=
    Windows Product ID: 89583-016-5934815-71651
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {85A73470-7A23-4DAC-9854-E5E4D11AE358}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{85A73470-7A23-4DAC-9854-E5E4D11AE358}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-X2XYY</PKey><PID>89583-016-5934815-71651</PID><PIDType>5</PIDType><SID>S-1-5-21-4120440498-634419086-403783773</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0802   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100824000000.000000+000</Date></BIOS><HWID>A8EA3407018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00142-016-593481-01-2057-6000.0000-2832010
    Installation ID: 017531246206616525394511063045680045310753899310336606
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: X2XYY
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAln2awDR14ms4mBAzVPJSmFqu8vTKLM7uFLKsVgLQ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            082410        APIC1744
      FACP            082410        FACP1744
      SRAT            AMD           FAM_F_10
      HPET            082410        OEMHPET
      MCFG            082410        OEMMCFG
      OEMB            082410        OEMB1744
      SSDT            A M I         POWERNOW


    Thursday, October 20, 2011 12:35 PM

Answers

  • Hello joecureton,

     

      Your Diagnostic Report doesn't indicate any issue and I have checked your Product key and it shows as Valid and Genuine.

     

      The issue is likely either a Race Condition or an issue with Vista's Licensing Store file.

    Race Condition - This is where two or more programs fight over the use of the same file...usually during Startup. It's usually a temporary problem that will clear up after a reboot. If you don't see the error after reboot, then no worries, the issue was just temporary and you shouldn't see it again.If you do see the error after a reboot, then it is probabaly a Licensing Store problem.

    Licensing Store - This is where the Licensing Store file either becomes corrupt or the data it contains is messed up in some way.  Follow the below steps to recreate the Licensing Store file and it's data.

     

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or re-Activate. You may need to reactivate by Phone.

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, October 20, 2011 9:37 PM
    • Marked as answer by Darin Smith MS Friday, October 21, 2011 9:48 PM
    Thursday, October 20, 2011 9:37 PM

All replies

  • Hello joecureton,

     

      Your Diagnostic Report doesn't indicate any issue and I have checked your Product key and it shows as Valid and Genuine.

     

      The issue is likely either a Race Condition or an issue with Vista's Licensing Store file.

    Race Condition - This is where two or more programs fight over the use of the same file...usually during Startup. It's usually a temporary problem that will clear up after a reboot. If you don't see the error after reboot, then no worries, the issue was just temporary and you shouldn't see it again.If you do see the error after a reboot, then it is probabaly a Licensing Store problem.

    Licensing Store - This is where the Licensing Store file either becomes corrupt or the data it contains is messed up in some way.  Follow the below steps to recreate the Licensing Store file and it's data.

     

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or re-Activate. You may need to reactivate by Phone.

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, October 20, 2011 9:37 PM
    • Marked as answer by Darin Smith MS Friday, October 21, 2011 9:48 PM
    Thursday, October 20, 2011 9:37 PM
  • Hi, Thanks for your response. I had tried rebooting but it had no effect however my PC was off for a couple of days while i was at home, when i came back and booted up it was fine.

     

    Thanks again. Regards, Joe


    Joe Cureton
    Tuesday, October 25, 2011 6:49 PM