help! I'm getting WGA notifications at Winlogon and in the system tray on systems that use a valid volume site license. I support systems that are used in health care and this problem is going to directly affect patient care.
I tried running MGAdiag and attempted to click the resolve button, but the button is grayed out.
Also, turning off the WGA notification as a workaround in the system tray has no effect.
I've looked through some of the forums regarding wga issues and have tried other options as well.
Validation windows from www.microsoft.com/genuine and then running wgatray /b
I've also tried deleting legitcheckcontrol.dll and revalidating windows as well.
Last I have tried a possible solution also found in the forum linked to http://support.microsoft.com/default.aspx?scid=kb;en-us;813442 The resolution steps are to re-register many dll's using regsvr32. This also did not help with the issue.
My current case number with Microsoft is SRX060926604258
I will most likely look into disabling WGA under http://support.microsoft.com/kb/921914 if cannot find a solution.
Diagnostic Report (1.5.0545.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Windows Product Key: *****-*****-42H2K-FG82B-83BMT
Windows Product Key Hash: fdI+de/pQa7kodQTEA18DfnodZM=
Windows Product ID: 55274-640-3907583-23556
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: 5eeed6a7-0d3a-4f84-bcc3-8fcff6057750
Is Admin: No
AutoDial: No
Registry: 0x80070005
WGA Version: Registered, 1.5.540.0
Signed By: Microsoft
Validation Diagnostic:
Resolution Status: N/A
System Scan Data-->
Scan: Complete
Cryptography: Complete
Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 109
Office Diagnostics: B4D0AA8B-528-645_77F760FE-275-80070002_7E90FEE8-171-80070002_77F760FE-275-80070002_7E90FEE8-171-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>5eeed6a7-0d3a-4f84-bcc3-8fcff6057750</UGUID><Version>1.5.0545.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-83BMT</PKey><PID>55274-640-3907583-23556</PID><PIDType>1</PIDType><SID>S-1-5-21-3261107184-1614439788-1596846174</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nc6000 (PL507UA#ABA) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68BDD Ver. F.12</Version><SMBIOSVersion major="2" minor="3"/><Date>20050223000000.000000+000</Date></BIOS><HWID>9CA43007018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
