locked
Live Onecare and MSN help program RRS feed

  • General discussion

  • What a crock of ***!!!  Live One Care is the most difficult and unfriendly program and worthless help desk I have ever had to associate with.  If you had any sense at all you would dump this program and get one where the company actually wants to help and make things easy so you can forget about all the challenges associated with computers.  BUT Windows does not really care for you or your computer just the money.  I have had to jump through hoops to try and get a resubscription to Live One Care only to have it not working still.  After spending an hour on the phone with one of their worthless mindless idiots I have got too frustrated to speak to them!  Run away while you still have time...

    Sunday, December 30, 2007 8:08 PM

All replies

  • I'm sorry to read that you had a poor experience with support. What, exactly is the problem with OneCare on your PC? If you have an open support case, I recommend that you contact support once again and request that the problem be escalated to the next level of support.

    -steve

     

    Monday, December 31, 2007 3:18 AM
    Moderator