Avatar Problems RRS feed

  • General discussion

  • For some reason I am unable to update my avatar.  It is currently showing enabled but whenever I browse for the picture and hit update it simply takes me to an error page.

    There's no information about picture restrictions, either on the avatar load screen or in the error message, but for what it's worth I'm using a small .jpg

    Any thoughts?



    • Moved by Whosane002 Wednesday, December 16, 2009 6:00 AM (From:MSDN Site Feedback)
    • Changed type Whosane002 Friday, January 29, 2010 3:20 AM
    Wednesday, December 2, 2009 8:41 PM

All replies

  • Randall, are you trying to update your avatar image that is visible next to your display name? If so, there is a file size restriction of 1 MB. In case the image file size is < 1 MB, please reach out to our support team at http://go.microsoft.com/?linkid=8132825, who can work with you and further investigate this issue.
    Husain Shambhoora (@husains) | Program Manager, Microsoft Corporation
    Wednesday, December 16, 2009 5:59 AM
  • I am having the same problem :(



    Shovan from http://tamilbabyname.org Team
    Wednesday, May 11, 2011 6:40 PM
  • And did you reach out to our support team?
    Wednesday, May 11, 2011 6:57 PM