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Windows Product Key Update Tool Disk Space 0x800402c9 RRS feed

  • Question

  • Hello Stephen,

    I have the same problem here...and i have done all in the above.
    my OS is Genuine version...and still i get the error: The system may be low on disk space. please check available disk space. (error: 0x800402c9.

    and this is the specification which the scan got:

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3H832-YCMMQ-8493J
    Windows Product Key Hash: bKfsRpDTtQmmaOckKOcpnTBfz2k=
    Windows Product ID: 55274-640-2405712-23610
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {9B055C0A-3DC7-4BB0-84E3-1CFE37469ECD}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9B055C0A-3DC7-4BB0-84E3-1CFE37469ECD}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8493J</PKey><PID>55274-640-2405712-23610</PID><PIDType>1</PIDType><SID>S-1-5-21-1078081533-299502267-1417001333</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dc7600 Small Form Factor</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786D1 v01.56</Version><SMBIOSVersion major="2" minor="4"/><Date>20060424000000.000000+000</Date></BIOS><HWID>C7123C070184E05C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 8619:Compaq Computer Corporation|116FC:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|E618:Compaq Computer Corporation|11723:Compaq Computer Corporation|11723:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|E618:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    what should i do next?
    • Split by Stephen Holm Monday, April 20, 2009 8:58 PM Splitting and creating a private thread for you. Thank you
    Monday, April 20, 2009 11:11 AM

Answers

  • Hello galadriel1512,

    Thank you for posting in the WGA Forum today :-). Curious have you ordered the WGA Kit as yet? The error code, 0x800402c9, which you are experiencing is indicative the current Windows XP is too corrupt for the Product Key tool to function as designed. Currently the Windows XP Professional installed is a blocked volume licensing key. If you did order the WGA Kit then you will have to wait unit it arrives and perform a complete re-installation of Windows. Please make sure that you back up all of your data before undergoing this proceedure. 

     

    Thank you,

    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, April 20, 2009 9:08 PM
    Monday, April 20, 2009 9:08 PM