Require urgent assistance RRS feed

  • Question

  • Hi,
        I was using a Genuine Microsoft Windows earlier in December when my pc got hit wit a virus and i reinstalled the Windows but after that the Security Alert is showing that my pc is at risk, when i checked i saw that the Automatic Update is turned off and whn i tried to on it; it was not working hence i clicked to windows updates and when i tried to download something it shows validation process as i had Genuine Windows i tried to validate it and now the it is showing that the it is invalid key........ please help me to change my Windows profile to valid and genuine Windows..........
    Tuesday, February 6, 2007 5:36 PM


  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Tuesday, February 6, 2007 6:49 PM