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DGA says my MS Office is not valid but it is

Question
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How do I stop the OGA windows coming up?
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A
Windows Product Key: *****-*****-9TJHW-V43V6-BGH8V
Windows Product Key Hash: o1P2mtb/UbSE94NW1+oTEoYYVEM=
Windows Product ID: 55276-011-1049421-22953
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {48575032-5E21-491D-B708-91E0A27E55D0}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 101 Not Activated
Microsoft Office XP Standard for Students and Teachers - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_3E121E02-532-80004005_3E121E02-288-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{48575032-5E21-491D-B708-91E0A27E55D0}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BGH8V</PKey><PID>55276-011-1049421-22953</PID><PIDType>5</PIDType><SID>S-1-5-21-1454471165-583907252-682003330</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="3"/><Date>20040810000000.000000+000</Date></BIOS><HWID>36CA3CCF01842E6B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{913D0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Standard for Students and Teachers</Name><Ver>10</Ver><Val>5B07ABE559A2144</Val><Hash>SdYHzPxr5cpTO53H1rQFGIrWTN4=</Hash><Pid>55866-718-0822101-17178</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 13D00:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13D00:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13D00:SYNNEX TECHNOLOGY INTERNATIONAL CORP
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/AWednesday, December 23, 2009 10:59 AM
Answers
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Hello
Your Office is showing as Not Activated.
First, try Activating the Office:
1) Start an Office program that has not been activated.
2) Click Activate Product on the Help menu in any Office program
If you receive the message that the Office is already Activated then see support doc "How to troubleshoot problems that you may experience when you try to activate an Office product" http://support.microsoft.com/kb/903275 scroll down to 'Method 2' and try the "Fix it for me" section. If that doesn't work, try the manual steps.
Hope that helps,
Darin MS- Marked as answer by Darin Smith MS Wednesday, December 23, 2009 6:55 PM
Wednesday, December 23, 2009 6:55 PM
All replies
-
Hello
Your Office is showing as Not Activated.
First, try Activating the Office:
1) Start an Office program that has not been activated.
2) Click Activate Product on the Help menu in any Office program
If you receive the message that the Office is already Activated then see support doc "How to troubleshoot problems that you may experience when you try to activate an Office product" http://support.microsoft.com/kb/903275 scroll down to 'Method 2' and try the "Fix it for me" section. If that doesn't work, try the manual steps.
Hope that helps,
Darin MS- Marked as answer by Darin Smith MS Wednesday, December 23, 2009 6:55 PM
Wednesday, December 23, 2009 6:55 PM -
Thanks.
Each Office program was showing as activated when I tried to activate again.
However I followed the 'Fix it for me' procedure and so far it seems to have worked. No windows showing illegal program or whatever.
ThanksWednesday, December 23, 2009 11:39 PM