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DGA says my MS Office is not valid but it is RRS feed

  • Question


  • How do I stop the OGA windows coming up?



    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-9TJHW-V43V6-BGH8V
    Windows Product Key Hash: o1P2mtb/UbSE94NW1+oTEoYYVEM=
    Windows Product ID: 55276-011-1049421-22953
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {48575032-5E21-491D-B708-91E0A27E55D0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office XP Standard for Students and Teachers - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_3E121E02-532-80004005_3E121E02-288-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{48575032-5E21-491D-B708-91E0A27E55D0}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BGH8V</PKey><PID>55276-011-1049421-22953</PID><PIDType>5</PIDType><SID>S-1-5-21-1454471165-583907252-682003330</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="3"/><Date>20040810000000.000000+000</Date></BIOS><HWID>36CA3CCF01842E6B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{913D0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Standard for Students and Teachers</Name><Ver>10</Ver><Val>5B07ABE559A2144</Val><Hash>SdYHzPxr5cpTO53H1rQFGIrWTN4=</Hash><Pid>55866-718-0822101-17178</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13D00:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13D00:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13D00:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Wednesday, December 23, 2009 10:59 AM

Answers

  • Hello

     Your Office is showing as Not Activated.
     
    First, try Activating the Office:

    1) Start an Office program that has not been activated.
    2) Click Activate Product on the Help menu in any Office program

    If you receive the message that the Office is already Activated then see support doc "How to troubleshoot problems that you may experience when you try to activate an Office product" http://support.microsoft.com/kb/903275  scroll down to 'Method 2' and try the "Fix it for me" section.  If that doesn't work, try the manual steps.

    Hope that helps,
    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, December 23, 2009 6:55 PM
    Wednesday, December 23, 2009 6:55 PM

All replies

  • Hello

     Your Office is showing as Not Activated.
     
    First, try Activating the Office:

    1) Start an Office program that has not been activated.
    2) Click Activate Product on the Help menu in any Office program

    If you receive the message that the Office is already Activated then see support doc "How to troubleshoot problems that you may experience when you try to activate an Office product" http://support.microsoft.com/kb/903275  scroll down to 'Method 2' and try the "Fix it for me" section.  If that doesn't work, try the manual steps.

    Hope that helps,
    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, December 23, 2009 6:55 PM
    Wednesday, December 23, 2009 6:55 PM
  • Thanks.
    Each Office program was showing as activated when I tried to activate again.

    However I followed the 'Fix it for me' procedure and so far it seems to have worked. No windows showing illegal program or whatever.

    Thanks
    Wednesday, December 23, 2009 11:39 PM