CRM 2011 Outlook Client on Office2016 RRS feed

  • Question

  • Hi all,

    Is this supported or not? some MS URLS says YES some says NO.
    I have a client running CRM2011 RU18 and Office2016.

    I didnt have any problems config CRM plugin.
    However, Adviced find and some other features are not working.

    Is there any workaround?

    Wednesday, March 2, 2016 1:10 PM

All replies

  • I would say that it is not supported.

    This URL, https://technet.microsoft.com/en-us/library/dn832152.aspx says that CRM 2013 and CRM 2015 are not supported on Outlook 2016. 

    However, this URL https://support.microsoft.com/en-us/kb/3005163 says that it is supported. But I think is a mistake. This article says that Office 2013 SP1 is supported with CRM 2011 Update Rollup 17 but Office 2016 is supported with CRM 2011 RTM (i.e. no Update Rollups) which is clearly not right.

    Although installing it might appear to work as you have found there may well be issues so I think you should assume that it is not supported.  Time to upgrade to CRM 2016! (if you can)

    Sunday, March 13, 2016 11:27 PM
  • Hmm, it seems that I was mistaken. I checked with a Microsoft contact and CRM 2011 RTM is compatible and supported with Office 2016.
    Monday, March 14, 2016 6:08 PM