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win 7 now says its not genuine RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {8552C308-DEA8-4BD8-AC30-27FD51C1D39A}(2)
    Is Admin: No
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Cheese\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8552C308-DEA8-4BD8-AC30-27FD51C1D39A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-73042655-1012285932-2135754284</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1564</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20100226000000.000000+000</Date></BIOS><HWID>AADD3C07018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqigENKUmlEyjsKEkIFKphIqaAxcXQ==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL CRESTLNE
      HPET INTEL CRESTLNE
      BOOT PTLTD $SBFTBL$
      MCFG INTEL CRESTLNE
      SLIC DELL   QA09   
      OSFR DELL   DELL    
      SSDT PmRef CpuPm
    Saturday, November 5, 2011 4:12 PM

Answers

  • "cc121" wrote in message news:29fab805-d75a-44e6-af4f-9cd01947a4f7...

    I have not used any kind of registry cleaner, or anything comparable. All I really use this for is music and backing photos up. Windows update gets run pretty much every time I use it. This happened after a set of updates. The only other thing I run is AVG Free.

    I'm not sure if I'm looking in exactly the right place but when I try to run Advanced System Settings, it doesn't run giving me, cannot find, %windir%/system32/systempropertiesadvanced.exe. If I try to run it direct from that location it says, The system could not find the environment option that was entered.

    Is there a way of editing these setting direct so I can add the ones you suggest?

    Thanks

     

    Ah a Catch 22 situation!
    OK -
    lets try a reg file
    First, create a new System Restore point – so that if I get this wrong, you have something to go back to!
     
    Now copy the lines between the ===== (including the blank line at the end) to Notepad – save the file as Envvar.reg
     
    =======================================================
    Windows Registry Editor Version 5.00
     
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]
    "ComSpec"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
      74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,63,\
      00,6d,00,64,00,2e,00,65,00,78,00,65,00,00,00
    "TEMP"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
      00,25,00,5c,00,54,00,45,00,4d,00,50,00,00,00
    "TMP"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,\
      25,00,5c,00,54,00,45,00,4d,00,50,00,00,00
    "windir"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
      00,25,00,00,00
    "configsetroot"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
      6f,00,74,00,25,00,5c,00,43,00,6f,00,6e,00,66,00,69,00,67,00,53,00,65,00,74,\
      00,52,00,6f,00,6f,00,74,00,00,00
     
    ==========================================================
     
    then right-click on the file, and select Merge. Confirm if required.
    you should get a success response.
    reboot, and check the environment variables in MSINFO32 again.
    then try to open the Admin Command Prompt window again. Hopefully it should all work properly.
     [edit] If the merge fails in Normal Mode, reboot to Safe Mode and try again - with luck this should then override the current settings and allow the merge to proceed [/edit]

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, November 8, 2011 12:33 AM
    • Edited by Noel D PatonModerator Tuesday, November 8, 2011 10:06 AM include instructions for Safe Mode - discovered to be necessary
    • Marked as answer by Darin Smith MS Tuesday, November 8, 2011 10:47 PM
    Sunday, November 6, 2011 1:13 PM
    Moderator
  • "cc121" wrote in message news:a8e6cc30-541d-488e-94e7-636ebd0fb83d...

    And here is the other thing:

     

     

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

     

     


     
     
     
    As far as I can see, everything looks OK now.
     
    Good Luck!
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by cc121 Thursday, November 10, 2011 12:05 PM
    Wednesday, November 9, 2011 8:37 PM
    Moderator

All replies

  • Please visit the Genuine Microsoft Software – Diagnostic Site and click on Start Diagnostics.  Afterward, restart your computer.
    Carey Frisch
    Saturday, November 5, 2011 4:42 PM
    Moderator
  • Thanks Carey. It goes to a screen and says a few things have passed, nothing else happens
    Saturday, November 5, 2011 4:52 PM
  • "cc121" wrote in message news:6a1fe410-44ee-4811-8406-e154bb233245...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
     
     
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
     
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1564</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20100226000000.000000+000</Date></BIOS
     
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 
     
     
     
     
     
    everything looks OK except for the highlighted error message – which probably means that the Licensing Store is corrupted somehow.
    try the following.
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Reboot and Post back with a new MGADiag report

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 6, 2011 4:52 AM
    Moderator
  • Hi,

    I can't really do any of those things. Running cmd as admin gives error, The system could not find environment option that was entered. It runs normally.

    Trying to run slui anyway to see what it says gives, System cannot find path specified.

    It seems like all the "windows" software on the machine, like notepad, or paint, has missing icons in the menu, yet the files exist. It doesn't recognise cd %windir%\system32

    Thanks

     

    Sunday, November 6, 2011 8:56 AM
  • "cc121" wrote in message news:a0511bdf-c1ec-47e0-a63d-5bbb93d841bb...

    Hi,

    I can't really do any of those things. Running cmd as admin gives error, The system could not find environment option that was entered. It runs normally.

    Trying to run slui anyway to see what it says gives, System cannot find path specified.

    It seems like all the "windows" software on the machine, like notepad, or paint, has missing icons in the menu, yet the files exist. It doesn't recognise cd %windir%\system32

    Thanks

     

     
    You have some major problems there – the environment paths appear to have been corrupted.
    please launch MSINFO32.exe and look at the Software Environment section – copy the entire Environment Variables section to your response.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 6, 2011 9:09 AM
    Moderator
  • These are all the entries (slight edit for computer name and user):


    • Edited by cc121 Sunday, November 6, 2011 11:45 AM
    Sunday, November 6, 2011 11:44 AM
  • If that's all there is, then you have probably been using a registry cleaner of some kind - there's some important ones missing...

    ComSpec %SystemRoot%\system32\cmd.exe <SYSTEM>
    configsetroot %SystemRoot%\ConfigSetRoot <SYSTEM

    windir %SystemRoot% <SYSTEM>

    You need to set those variables using the Environment Variables button in the Advanced tab of the System Properties options

    If you have been using a registry cleaner of some kind - ditch it now, before it does any more damage!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 6, 2011 12:08 PM
    Moderator
  • I have not used any kind of registry cleaner, or anything comparable. All I really use this for is music and backing photos up. Windows update gets run pretty much every time I use it. This happened after a set of updates. The only other thing I run is AVG Free.

    I'm not sure if I'm looking in exactly the right place but when I try to run Advanced System Settings, it doesn't run giving me, cannot find, %windir%/system32/systempropertiesadvanced.exe. If I try to run it direct from that location it says, The system could not find the environment option that was entered.

    Is there a way of editing these setting direct so I can add the ones you suggest?

    Thanks

     

    Sunday, November 6, 2011 12:54 PM
  • "Noel D Paton" wrote in message news:83a06059-d38c-4db3-a9a0-8b0f6f396588...

    If that's all there is, then you have probably been using a registry cleaner of some kind - there's some important ones missing...

    ComSpec %SystemRoot%\system32\cmd.exe <SYSTEM>
    configsetroot %SystemRoot%\ConfigSetRoot <SYSTEM

    windir %SystemRoot% <SYSTEM>


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
     
     
    sorry – I missed a couple more out, which are also important.
    TEMP    %SystemRoot%\TEMP    <SYSTEM>
    TMP    %SystemRoot%\TEMP    <SYSTEM>

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 6, 2011 1:00 PM
    Moderator
  • please see my response above your last post

     

    Thanks

    Sunday, November 6, 2011 1:09 PM
  • "cc121" wrote in message news:29fab805-d75a-44e6-af4f-9cd01947a4f7...

    I have not used any kind of registry cleaner, or anything comparable. All I really use this for is music and backing photos up. Windows update gets run pretty much every time I use it. This happened after a set of updates. The only other thing I run is AVG Free.

    I'm not sure if I'm looking in exactly the right place but when I try to run Advanced System Settings, it doesn't run giving me, cannot find, %windir%/system32/systempropertiesadvanced.exe. If I try to run it direct from that location it says, The system could not find the environment option that was entered.

    Is there a way of editing these setting direct so I can add the ones you suggest?

    Thanks

     

    Ah a Catch 22 situation!
    OK -
    lets try a reg file
    First, create a new System Restore point – so that if I get this wrong, you have something to go back to!
     
    Now copy the lines between the ===== (including the blank line at the end) to Notepad – save the file as Envvar.reg
     
    =======================================================
    Windows Registry Editor Version 5.00
     
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]
    "ComSpec"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
      74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,63,\
      00,6d,00,64,00,2e,00,65,00,78,00,65,00,00,00
    "TEMP"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
      00,25,00,5c,00,54,00,45,00,4d,00,50,00,00,00
    "TMP"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,\
      25,00,5c,00,54,00,45,00,4d,00,50,00,00,00
    "windir"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
      00,25,00,00,00
    "configsetroot"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
      6f,00,74,00,25,00,5c,00,43,00,6f,00,6e,00,66,00,69,00,67,00,53,00,65,00,74,\
      00,52,00,6f,00,6f,00,74,00,00,00
     
    ==========================================================
     
    then right-click on the file, and select Merge. Confirm if required.
    you should get a success response.
    reboot, and check the environment variables in MSINFO32 again.
    then try to open the Admin Command Prompt window again. Hopefully it should all work properly.
     [edit] If the merge fails in Normal Mode, reboot to Safe Mode and try again - with luck this should then override the current settings and allow the merge to proceed [/edit]

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, November 8, 2011 12:33 AM
    • Edited by Noel D PatonModerator Tuesday, November 8, 2011 10:06 AM include instructions for Safe Mode - discovered to be necessary
    • Marked as answer by Darin Smith MS Tuesday, November 8, 2011 10:47 PM
    Sunday, November 6, 2011 1:13 PM
    Moderator
  • I cant run any of the system type programs because of the path problem. On running them direct it complains same way as above.

    I have created the file, but have not run it yet.

    Thanks

     

    Sunday, November 6, 2011 2:07 PM
  • right-click on it, and select Merge - it should run itself

    the windows commands are for later - after a reboot.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 6, 2011 2:11 PM
    Moderator
  • It was the system restore point I was worried about - I cant create one
    Sunday, November 6, 2011 2:15 PM
  • "cc121" wrote in message news:8f4882e2-3820-4917-9d6e-4f0beeb0f739...
    It was the system restore point I was worried about - I cant create one
     
     
    Ah – in that case, open regedit, and export your existing Key for safety.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 6, 2011 2:52 PM
    Moderator
  • Guess what - it wont open - they are all looking for one of these things presumably. 

     

    Edit: I'm googling around, is it safe to use something like setX to get some of these set so windows will start loading stuff? Is there a way to temporarily set this stuff?
    • Edited by cc121 Sunday, November 6, 2011 3:12 PM
    Sunday, November 6, 2011 3:01 PM
  • "cc121" wrote in message news:6f9f4941-2245-49cc-92b4-1a22af90ebc7...

    Guess what - it wont open - they are all looking for one of these things presumably.

     

     
    Sheeesht!
    OK – we’ll have to take the risk, and hope I didn’t screw up :)
    it worked OK in my VM, but...
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 6, 2011 3:16 PM
    Moderator
  • Ok, I went for it, you convinced me. It wont run the merge same error as above, "the system could not find the environment option that was entered"

     


    • Edited by cc121 Sunday, November 6, 2011 3:24 PM accuracy
    Sunday, November 6, 2011 3:23 PM
  • "cc121" wrote in message news:00062de7-f88a-48a5-80c3-3ef61f3d9fdd...

    Ok, I went for it, you convinced me. It wont run the merge same error as above, "the system could not find the environment option that was entered"

     


     
     
    I will NOT be defeated on this!
    I need to play  - back soon :)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 6, 2011 3:35 PM
    Moderator
  • "cc121" wrote in message news:00062de7-f88a-48a5-80c3-3ef61f3d9fdd...

    Ok, I went for it, you convinced me. It wont run the merge same error as above, "the system could not find the environment option that was entered"

     


     
     
    I *think* this will work – boot to Safe Mode, and then try to Merge the file in there.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 6, 2011 4:16 PM
    Moderator
  • Hi Noel,

    I booted to safe mode and merged the files fine. On re-starting the variables were set correctly and everything seems to work okay, e.g. running CMD as admin.

    I have not yet done the other steps above since it has not complained about the windows not being genuine since restart. Now when I go into System Properties, down the bottom it has the note, Windows is activated, with a product key underneath.

    Should it complain again I will do your steps above to re-run validation, but one final question -- the windows sticker underneath the machine has the 5 part product key - this does NOT match the one in my initial post. Is this because DELL use some other means to activate? My question being if I do end up having to activate, is it odd that this is the case? Obviously a new machine from DELL is going be legit.

    Thanks for your help over the last couple of days.

    Monday, November 7, 2011 1:48 PM
  • Please run a new MGADiag report anyhow - it will show the true activation status.

    I'm concerned that this problem may be only the tip of the iceberg - so you should throw everythng you can at the system to see how it holds up.

    Something removed those entries - it may have simply been a glitch, but I can't believe it was confined to only a few entries in the registry.

    please also run the following command at an Admin Command Prompt.

     

    reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment"

    copy and paste the results back (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.)

     

    That way we may be able to see any further likely problems in that Key.

    There's nothing particulary sensitive in the results - but if you decide to edit, please put <edit> where something has been removed, or use XXXX to replace.

     

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Monday, November 7, 2011 2:10 PM
    Moderator
  • To reply to your query about the Key....

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

     

    A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates.

     

    B) COA SLP: This is the Product key that you see on the sticker on the side, bottom or (for some laptops) in the battery compartment of your computer. It is a valid product key, but should only be used in limited situations (such as when the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phon

     

    The Key in hte report is the OEM_SLP one, and obviously you can only see the COA SLP Key on the sticker :)

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, November 7, 2011 2:31 PM
    Moderator
  • <Nice work Noel.>

     


    Darin MS
    Tuesday, November 8, 2011 12:35 AM
  • Hello Noel,

    I was out of action for a short time. Here are the follow up things:

    New MGADiag:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82

    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=

    Windows Product ID: 00359-OEM-8992687-00095

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {CA41B895-0252-4317-8E77-4797E1090091}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Cheese\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{CA41B895-0252-4317-8E77-4797E1090091}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-73042655-1012285932-2135754284</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1564</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20100226000000.000000+000</Date></BIOS><HWID>AADD3C07018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-1472010

    Installation ID: 006225340704940441082431997674816312884872031686567682

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: RMV82

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 09/11/2011 18:15:52

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Not Registered - 0x80040154

    Admin Service: Not Registered - 0x80040154

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqigENKUmlEyjsKEkIFKphIqaAxcXQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC PTLTD APIC  

      FACP INTEL CRESTLNE

      HPET INTEL CRESTLNE

      BOOT PTLTD $SBFTBL$

      MCFG INTEL CRESTLNE

      SLIC DELL   QA09   

      OSFR DELL   DELL    

      SSDT PmRef CpuPm

     

     

    Wednesday, November 9, 2011 6:19 PM
  • And here is the other thing:

     

     

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

     

    C:\Windows\system32>reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contr

    ol\Session Manager\Environment"

     

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment

        ComSpec    REG_EXPAND_SZ    %SystemRoot%\system32\cmd.exe

        configsetroot    REG_EXPAND_SZ    %SystemRoot%\ConfigSetRoot

        NUMBER_OF_PROCESSORS    REG_SZ    4

        OS    REG_SZ    Windows_NT

        PROCESSOR_ARCHITECTURE    REG_SZ    AMD64

        PROCESSOR_IDENTIFIER    REG_SZ    Intel64 Family 6 Model 37 Stepping 2, Genu

    ineIntel

        PROCESSOR_LEVEL    REG_SZ    6

        PROCESSOR_REVISION    REG_SZ    2502

        TEMP    REG_EXPAND_SZ    %SystemRoot%\TEMP

        TMP    REG_EXPAND_SZ    %SystemRoot%\TEMP

        windir    REG_EXPAND_SZ    %SystemRoot%

     

     

    Given what you said about a possible need to edit, I don't know if this is right.

     

    Thanks Again

     


    • Edited by cc121 Wednesday, November 9, 2011 6:25 PM
    Wednesday, November 9, 2011 6:24 PM
  • "cc121" wrote in message news:a8e6cc30-541d-488e-94e7-636ebd0fb83d...

    And here is the other thing:

     

     

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

     

     


     
     
     
    As far as I can see, everything looks OK now.
     
    Good Luck!
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by cc121 Thursday, November 10, 2011 12:05 PM
    Wednesday, November 9, 2011 8:37 PM
    Moderator
  • Thanks for your help Noel. You'll start giving people on the internet a good name at this rate.
    Thursday, November 10, 2011 12:04 PM
  • "cc121" wrote in message news:e4ddca87-1797-4c28-a9cd-1d393feb9dcc...
    Thanks for your help Noel. You'll start giving people on the internet a good name at this rate.
     
     
    :)
     
    Good Luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, November 10, 2011 1:14 PM
    Moderator