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Vista suddenly not genuine RRS feed

  • Question

  • When logging into Vista today I was informed that it is not genuine.  It is activated so what is going on??  I have tried some of the forum suggestions such as entering "slui 4" into the search window but nothing is found.  What next?

    Diagnostic Report (1.7.0012.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Detailed Status: 0x0

    Windows Product Key: *****-*****-X2MK9-HPKQ4-PYM38

    Windows Product Key Hash: E/MNO7IcfZlm+7WxJxBmxDhD9D8=

    Windows Product ID: 89587-006-1572587-71393

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.0.6000.2.00010100.0.0.001

    ID: cfb33bd7-1bfa-4d32-ae14-f7525f30f449

    Is Admin: No

    AutoDial:

    Registry: 0x0

    WGA Version: Registered, 1.5.723.1

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Ultimate

    Architecture: 0x00000009

    Build lab: 6000.vista_rtm.061101-2205

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Notifications Data-->

    Cached Result: N/A

    File Exists: No

    Version: N/A

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    OGA Version: Failed to retrieve file version. - 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: FCEE394C-3178-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>cfb33bd7-1bfa-4d32-ae14-f7525f30f449</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-PYM38</PKey><PID>89587-006-1572587-71393</PID><PIDType>5</PIDType><SID>S-1-5-21-2533838188-3280645431-2713228439</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-E ACPI BIOS Revision 1013</Version><SMBIOSVersion major="2" minor="3"/><Date>20060407000000.000000+000</Date></BIOS><HWID>316A3F07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>              <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>46A391B471C370C</Val><Hash>SSE3NoscpIDCyJ7fYqbfMFRkRJY=</Hash><Pid>81605-902-0042967-65745</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Saturday, March 24, 2007 12:05 PM

Answers

  • Hmm... that's strange.  Can you tell me if you're pressing enter after you type slui 4 in the search field in the Start Menu?  It's not actually a search you'll be performing; you're running a command.  You can also run this command by pressing WINDOWS KEY and R together and entering slui 4 there.

    Once you've phone activated by going through those prompts and speaking with a customer service rep, please revalidate here: www.microsoft.com/genuine

    Thank you!

    Monday, March 26, 2007 5:44 PM

All replies

  • I am having the exact same problem.  Any help would be appreciated
    Saturday, March 24, 2007 5:24 PM
  • I have the same problem as well. My OS is activated but not genuine. I spend $$$ for a non genuine Vista OS? What's going on with Microsoft? Anyone knows? Please help!!! Thanks a lot.
    Sunday, March 25, 2007 4:29 AM
  • Hmm... that's strange.  Can you tell me if you're pressing enter after you type slui 4 in the search field in the Start Menu?  It's not actually a search you'll be performing; you're running a command.  You can also run this command by pressing WINDOWS KEY and R together and entering slui 4 there.

    Once you've phone activated by going through those prompts and speaking with a customer service rep, please revalidate here: www.microsoft.com/genuine

    Thank you!

    Monday, March 26, 2007 5:44 PM
  • I finally realized that you needed to enter slui 4 in the command window.  Once I did that and the window came up that provided the phone number to call I called the number and everything proceeded just fine.  The OS was activated without error but it would validate as genuine after visiting the WEB site you provided.  I took drastic measures to solve this problem by purchasing a full retail version of VISTA Ultimate and installing it instead of the upgrade.  By the way the problem is with the 64 bit version.  The installed 32 bit version is not experiencing any problems.  I primarily use the 64 bit version. 

     

    Another note, I had reinstalled the Vista64 upgrade and got to the point to activate it.  The activation via phone went off without a hitch and I had the Microsoft Genuine Logo.  No other SW had been installed at this time.  I then clicked the link below the logo which took me to the validation web page.  I clicked the windows validate which proceeded to tell me Vista was not activated. After this my OS was no longer genuine.  Based on this info I storngly believe there is a flaw in the Windows Validation Program.  This needs to be fixed ASAP.

    Tuesday, March 27, 2007 5:12 PM