Answered by:
Vista suddenly not genuine

Question
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When logging into Vista today I was informed that it is not genuine. It is activated so what is going on?? I have tried some of the forum suggestions such as entering "slui 4" into the search window but nothing is found. What next?
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Detailed Status: 0x0
Windows Product Key: *****-*****-X2MK9-HPKQ4-PYM38
Windows Product Key Hash: E/MNO7IcfZlm+7WxJxBmxDhD9D8=
Windows Product ID: 89587-006-1572587-71393
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: cfb33bd7-1bfa-4d32-ae14-f7525f30f449
Is Admin: No
AutoDial:
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000009
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>cfb33bd7-1bfa-4d32-ae14-f7525f30f449</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-PYM38</PKey><PID>89587-006-1572587-71393</PID><PIDType>5</PIDType><SID>S-1-5-21-2533838188-3280645431-2713228439</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-E ACPI BIOS Revision 1013</Version><SMBIOSVersion major="2" minor="3"/><Date>20060407000000.000000+000</Date></BIOS><HWID>316A3F07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>46A391B471C370C</Val><Hash>SSE3NoscpIDCyJ7fYqbfMFRkRJY=</Hash><Pid>81605-902-0042967-65745</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
Saturday, March 24, 2007 12:05 PM
Answers
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Hmm... that's strange. Can you tell me if you're pressing enter after you type slui 4 in the search field in the Start Menu? It's not actually a search you'll be performing; you're running a command. You can also run this command by pressing WINDOWS KEY and R together and entering slui 4 there.
Once you've phone activated by going through those prompts and speaking with a customer service rep, please revalidate here: www.microsoft.com/genuine
Thank you!
Monday, March 26, 2007 5:44 PM
All replies
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I am having the exact same problem. Any help would be appreciatedSaturday, March 24, 2007 5:24 PM
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I have the same problem as well. My OS is activated but not genuine. I spend $$$ for a non genuine Vista OS? What's going on with Microsoft? Anyone knows? Please help!!! Thanks a lot.Sunday, March 25, 2007 4:29 AM
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Hmm... that's strange. Can you tell me if you're pressing enter after you type slui 4 in the search field in the Start Menu? It's not actually a search you'll be performing; you're running a command. You can also run this command by pressing WINDOWS KEY and R together and entering slui 4 there.
Once you've phone activated by going through those prompts and speaking with a customer service rep, please revalidate here: www.microsoft.com/genuine
Thank you!
Monday, March 26, 2007 5:44 PM -
I finally realized that you needed to enter slui 4 in the command window. Once I did that and the window came up that provided the phone number to call I called the number and everything proceeded just fine. The OS was activated without error but it would validate as genuine after visiting the WEB site you provided. I took drastic measures to solve this problem by purchasing a full retail version of VISTA Ultimate and installing it instead of the upgrade. By the way the problem is with the 64 bit version. The installed 32 bit version is not experiencing any problems. I primarily use the 64 bit version.
Another note, I had reinstalled the Vista64 upgrade and got to the point to activate it. The activation via phone went off without a hitch and I had the Microsoft Genuine Logo. No other SW had been installed at this time. I then clicked the link below the logo which took me to the validation web page. I clicked the windows validate which proceeded to tell me Vista was not activated. After this my OS was no longer genuine. Based on this info I storngly believe there is a flaw in the Windows Validation Program. This needs to be fixed ASAP.
Tuesday, March 27, 2007 5:12 PM