office 2007 upgrade install HELP!! RRS feed

  • Question

  • How can I get a download/copy of my missing disk 1 from my genuine Office 2007 Prefessional (Upgrade).


    I have got some major problems with my system and after trying everything to resolve them, I know I am going to have to format my hard drive and start over.

    This is not too much of a problem as I have my Genuine Windows XP Disk and product key. The problems come when I want to install Office 2007, disk 1 is missing.

    I have the original genuine box, along with Disk 2 and the product key, I also have the original Office 2003 software and product key. If I run the Windows/Office Genuine Advantage Validation it passes both my Windows and Office 2007 as genuine on my system, this is also confirmed by the DGA Diagnostic Tool which displays both as genuine.


    I have just set my D drive with bootable XP and installed Office 2003 sucessfully, both validated ok, just need to get this disk issue sorted and i'm back on track.


    I have tried to do the upgrade from the bootstrapper setup files that are still on my C drive, which gets so far through the upgrade process then stops and asks for the location of rosebudmui.msi.  I direct it to the rosebud.en-us folder but it says the location is invalid.


    Can I download a trail of office pro 2007 and use my product key from the upgrade I have?


    Diagnostic Report (1.7.0095.0):
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-H6JTV-PGW8B-HBX4B
    Windows Product Key Hash: 2CeodOYN1QLpf5zErOAALIL8jkI=
    Windows Product ID: 76477-083-4093487-21200
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    ID: {5C89839E-0D79-4ED9-98E3-70E6FECAFFE0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Small Business Edition 2003 - 118
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: D:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5C89839E-0D79-4ED9-98E3-70E6FECAFFE0}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HBX4B</PKey><PID>76477-083-4093487-21200</PID><PIDType>5</PIDType><SID>S-1-5-21-1614895754-573735546-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0712   </Version><SMBIOSVersion major="2" minor="3"/><Date>20061101000000.000000+000</Date></BIOS><HWID>AFC53F6F0184247B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>118</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>58C2F00156CFF14</Val><Hash>seM49ZWWr8sLizNyHudFKJGYBbY=</Hash><Pid>70160-OEM-5690654-28039</Pid><PidType>6</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 




    Thursday, July 3, 2008 2:15 PM





    Please visit the How to replace lost, broken, or missing Microsoft software or hardware

    at http://support.microsoft.com/kb/326246


    Thank you for visiting the Windows Genuine Advantage forum for Office


    Lori MS

    Thursday, July 3, 2008 8:41 PM