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There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing RRS feed

  • Question

  • Hi,

    I am getting the following error while changing the case status. Can any one help me out with this. If i am missing any priviliges?

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.Detail: 
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
      <ErrorCode>-2147220911</ErrorCode>
      <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
      <Message>There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.</Message>
      <Timestamp>2015-06-16T13:55:16.3638807Z</Timestamp>
      <InnerFault i:nil="true" />
      <TraceText i:nil="true" />
    </OrganizationServiceFault>

    Tuesday, June 16, 2015 2:37 PM

All replies

  • Can you try disable the plugins and then try.

    Regards, Abhishek Bakshi If you find this post helpful then please Vote as Helpful and Mark As Answer. Check my blog on https://mydynamicscrmblog.wordpress.com/

    Wednesday, June 17, 2015 3:51 AM
  • Hi,
    I was having the same error message when closing an Incident in my custom Plugin.
    After researching everything looks like it was a bug in Microsoft Plugin ActivityFeeds.Plugins.CaseClose.
    But i did not wanted to disable a plugin that I did not write.

    At the end, the problem was in my data. 
    The customer that was in the Incident did not have a fullName.
    After adding a fullName to the customer, everything started to work OK

    :)
    Tuesday, August 16, 2016 12:28 PM