Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Office XP pro validation failure RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I have Office XP pro. Bought it with the PC. Original discs &c. I'm also running Outlook 2003 which gets installed by our server. The Validation report says that the Outlook 2003 is valid, but the XP office needs authorising. Error code [0x80180101]. Office has been authorised (more than once following a couple of system reinstalls over the years), and if I goto the Authorise command in Word it tells me so.

    Any ideas please? Thanks

    Sunday, November 19, 2006 1:13 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Go to C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage\data and delete the data.dat file, then reboot.

    Note, the Application Data file may be hidden, use Tools->Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder.

    If the above does not resolve the problem:

    Run the Office Validation Assistant: http://www.microsoft.com/resources/howtotell/en/office/default.mspx

    If validation fails, you'll see a notice (in red) stating why it failed validation.  Post that reason as a reply to this thread.

     

    Sunday, November 19, 2006 3:10 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I tried it again anyway, but I had tried that follwoing a similar response in this group.

    Below is the failed part. I still get green for Outlook 2003. All parts of Office XP tell me it has already been activated.

    Thanks

    [0x80180101]
    Microsoft Office XP Professional:
    Validation Incomplete: Office Must Be Activated
     

    The validation process could not be completed because your copy of Microsoft Office has not been activated.

    Activate Office now
    • Start any Office application. The activation wizard will walk you through the steps required to activate Office.
    • For additional instructions, or if you have problems activating Office and Office applications, visit knowledge base article # 828958. To learn more about benefits of product activation, visit the How to Tell site.
    I was unable to activate Office

    If you are unable to activate Office by following the steps above or using the methods in the knowledge base article, the copy of Office on your computer may be counterfeit or may have been installed incorrectly.

    What could prevent activation?
    • If your computer is new, the copy of Office installed on your computer may be counterfeit or may have been incorrectly installed.
    • If Office was installed or upgraded on an existing computer:
      • The copy of Office you installed on your computer may be counterfeit.
      • A third party, such as a repair shop, may have installed Office incorrectly or used a counterfeit copy.

    Sunday, November 19, 2006 4:33 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Could you please run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, click the "Copy" button, then paste the report into a response in this thread.  With this information we should be able to assist more.
    Sunday, November 19, 2006 8:55 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Thanks. Is windows 2K the problem?

    Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Unsupported OS
    Windows Product Key: *****-*****-89WDY-RP4TM-3MYXW
    Windows Product Key Hash: sVE4Ni3UhZMxKWll+UXhnqHZrYU=
    Windows Product ID: 51873-OEM-0906686-78139
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.0.2195.2.00010000.4.0.pro
    ID: {E4533EA5-5D9C-4D23-82DA-B31F77C2A1B1}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.3.254.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-513-80004005_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E4533EA5-5D9C-4D23-82DA-B31F77C2A1B1}</UGUID><Version>1.5.0717.0</Version><OS>5.0.2195.2.00010000.4.0.pro</OS><PKey>*****-*****-*****-*****-3MYXW</PKey><PID>51873-OEM-0906686-78139</PID><PIDType>0</PIDType><SID>S-1-5-21-1645522239-789336058-839522115</SID><SYSTEM><Manufacturer>RM plc                         </Manufacturer><Model>HV84510A</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>HV84510A.86A.0024.P06.0110241130</Version><SMBIOSVersion major="2" minor="3"/><Date>20011024******.******+***</Date></BIOS><HWID>230330C70184D46A</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>5BEF3B59A4063A</Val><Hash>O3f8gMpGsXvPL5trAk73O/hCh9I=</Hash><Pid>54186-751-9608615-17312</Pid><PidType>1</PidType></Product><Product GUID="{90E00409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2003</Name><Ver>11</Ver><Val>1E62824CA2E7D00</Val><Hash>cb1+zg/NmrK5hd+1rhBnQm1nXZU=</Hash><Pid>73930-640-0000077-55960</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, November 19, 2006 11:55 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Dear Sir

    My Windows XP Validation Failure so solved this problem.

     

     

    Tuesday, November 21, 2006 5:21 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I am having the same problem, I have removed the dat file.  This is a purchased upgrade from Best Buy, Office 2000 Full was also purchased from Best Buy

    I have checked each app to make sure it was activated, I have also checked in office tools to make sure it was all activated.

    Reasons this PC Failed

    • Microsoft FrontPage 2002:
      • The validation process could not be completed because your copy of Microsoft Office has not been activated.
    • Microsoft Office XP Professional:
      • The validation process could not be completed because your copy of Microsoft Office has not been activated.

    Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
    Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
    Windows Product ID: 55277-OEM-2111907-00106
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: a47f97ca-43be-41a2-bec7-3c83c3cb407f
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101
    Office Diagnostics: B4D0AA8B-530-57_7E90FEE8-198-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-800040

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a47f97ca-43be-41a2-bec7-3c83c3cb407f</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-3PMFT</PKey><PID>55277-OEM-2111907-00106</PID><PIDType>2</PIDType><SID>S-1-5-21-184411799-2387072997-802678982</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>DW256A-ABA SR1030N NA510</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.03</Version><SMBIOSVersion major="2" minor="3"/><Date>20040209000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>31743DC70184206F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><SBID><stat>2</stat><msppid></msppid><name>Compaq</name><model>Presario</model></SBID></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>92E5CC1D9B07DF9</Val><Hash>l/ZY7x/WFgUhcGIhj1kMSAhhmao=</Hash><Pid>54196-752-3694042-16915</Pid><PidType>1</PidType></Product><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>31973BFD9C31293</Val><Hash>/VsGE2f1f3F8tEAH2H7lI1/hnEM=</Hash><Pid>54186-752-9782493-17176</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, November 22, 2006 3:51 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I am having the same problem.

    Here is the info from the diagnostic:

    Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 55277-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: bcb03620-4beb-432d-9cc6-4964750abfa4
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.716.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->

     


    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101
    Office Diagnostics: 3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\oembios.bin
    File Mismatch: c:\windows\system32\oembios.dat
    File Mismatch: c:\windows\system32\oembios.sig

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>bcb03620-4beb-432d-9cc6-4964750abfa4</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2258580424-3564084433-2477061996</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 4550               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20030127000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>74F33AE701842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell DIMENSION DIM4550</model></SBID></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>1ED4832EEBDCCA8</Val><Hash>HC5b5PMoChi4DfcqcDWzRyOzypw=</Hash><Pid>54186-OEM-1792896-66228</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>B4C82516EA998C8</Val><Hash>hHr0JKvwW1GMWehxCvoNybJXP2U=</Hash><Pid>54197-OEM-1692836-04228</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, November 30, 2006 5:16 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    I know you are busy but a week has passed by or do we need to start a new thread each time for the same issues?
    Thursday, November 30, 2006 6:55 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    This should help, as noted in the web-site - you need to activate your Office products

    http://support.microsoft.com/kb/828958

     

    -phil

    Thursday, November 30, 2006 11:14 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    All my Microsoft products are activated already, or so they tell me.
    Thursday, November 30, 2006 10:27 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Go to C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage\data and delete the data.dat file, then reboot.

    Note, the Application Data file may be hidden, use Tools->Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder.

    If the above does not resolve the problem:

    Run the Office Validation Assistant: http://www.microsoft.com/resources/howtotell/en/office/default.mspx

    If validation fails, you'll see a notice (in red) stating why it failed validation.  Post that reason as a reply to this thread.

     

    Sunday, November 19, 2006 3:10 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I tried it again anyway, but I had tried that follwoing a similar response in this group.

    Below is the failed part. I still get green for Outlook 2003. All parts of Office XP tell me it has already been activated.

    Thanks

    [0x80180101]
    Microsoft Office XP Professional:
    Validation Incomplete: Office Must Be Activated
     

    The validation process could not be completed because your copy of Microsoft Office has not been activated.

    Activate Office now
    • Start any Office application. The activation wizard will walk you through the steps required to activate Office.
    • For additional instructions, or if you have problems activating Office and Office applications, visit knowledge base article # 828958. To learn more about benefits of product activation, visit the How to Tell site.
    I was unable to activate Office

    If you are unable to activate Office by following the steps above or using the methods in the knowledge base article, the copy of Office on your computer may be counterfeit or may have been installed incorrectly.

    What could prevent activation?
    • If your computer is new, the copy of Office installed on your computer may be counterfeit or may have been incorrectly installed.
    • If Office was installed or upgraded on an existing computer:
      • The copy of Office you installed on your computer may be counterfeit.
      • A third party, such as a repair shop, may have installed Office incorrectly or used a counterfeit copy.

    Sunday, November 19, 2006 4:33 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Could you please run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, click the "Copy" button, then paste the report into a response in this thread.  With this information we should be able to assist more.
    Sunday, November 19, 2006 8:55 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Thanks. Is windows 2K the problem?

    Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Unsupported OS
    Windows Product Key: *****-*****-89WDY-RP4TM-3MYXW
    Windows Product Key Hash: sVE4Ni3UhZMxKWll+UXhnqHZrYU=
    Windows Product ID: 51873-OEM-0906686-78139
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.0.2195.2.00010000.4.0.pro
    ID: {E4533EA5-5D9C-4D23-82DA-B31F77C2A1B1}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.3.254.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-513-80004005_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E4533EA5-5D9C-4D23-82DA-B31F77C2A1B1}</UGUID><Version>1.5.0717.0</Version><OS>5.0.2195.2.00010000.4.0.pro</OS><PKey>*****-*****-*****-*****-3MYXW</PKey><PID>51873-OEM-0906686-78139</PID><PIDType>0</PIDType><SID>S-1-5-21-1645522239-789336058-839522115</SID><SYSTEM><Manufacturer>RM plc                         </Manufacturer><Model>HV84510A</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>HV84510A.86A.0024.P06.0110241130</Version><SMBIOSVersion major="2" minor="3"/><Date>20011024******.******+***</Date></BIOS><HWID>230330C70184D46A</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>5BEF3B59A4063A</Val><Hash>O3f8gMpGsXvPL5trAk73O/hCh9I=</Hash><Pid>54186-751-9608615-17312</Pid><PidType>1</PidType></Product><Product GUID="{90E00409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2003</Name><Ver>11</Ver><Val>1E62824CA2E7D00</Val><Hash>cb1+zg/NmrK5hd+1rhBnQm1nXZU=</Hash><Pid>73930-640-0000077-55960</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, November 19, 2006 11:55 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Dear Sir

    My Windows XP Validation Failure so solved this problem.

     

     

    Tuesday, November 21, 2006 5:21 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I am having the same problem, I have removed the dat file.  This is a purchased upgrade from Best Buy, Office 2000 Full was also purchased from Best Buy

    I have checked each app to make sure it was activated, I have also checked in office tools to make sure it was all activated.

    Reasons this PC Failed

    • Microsoft FrontPage 2002:
      • The validation process could not be completed because your copy of Microsoft Office has not been activated.
    • Microsoft Office XP Professional:
      • The validation process could not be completed because your copy of Microsoft Office has not been activated.

    Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
    Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
    Windows Product ID: 55277-OEM-2111907-00106
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: a47f97ca-43be-41a2-bec7-3c83c3cb407f
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101
    Office Diagnostics: B4D0AA8B-530-57_7E90FEE8-198-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-800040

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a47f97ca-43be-41a2-bec7-3c83c3cb407f</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-3PMFT</PKey><PID>55277-OEM-2111907-00106</PID><PIDType>2</PIDType><SID>S-1-5-21-184411799-2387072997-802678982</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>DW256A-ABA SR1030N NA510</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.03</Version><SMBIOSVersion major="2" minor="3"/><Date>20040209000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>31743DC70184206F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><SBID><stat>2</stat><msppid></msppid><name>Compaq</name><model>Presario</model></SBID></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>92E5CC1D9B07DF9</Val><Hash>l/ZY7x/WFgUhcGIhj1kMSAhhmao=</Hash><Pid>54196-752-3694042-16915</Pid><PidType>1</PidType></Product><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>31973BFD9C31293</Val><Hash>/VsGE2f1f3F8tEAH2H7lI1/hnEM=</Hash><Pid>54186-752-9782493-17176</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, November 22, 2006 3:51 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I am having the same problem.

    Here is the info from the diagnostic:

    Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 55277-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: bcb03620-4beb-432d-9cc6-4964750abfa4
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.716.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->

     


    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101
    Office Diagnostics: 3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\oembios.bin
    File Mismatch: c:\windows\system32\oembios.dat
    File Mismatch: c:\windows\system32\oembios.sig

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>bcb03620-4beb-432d-9cc6-4964750abfa4</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2258580424-3564084433-2477061996</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 4550               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20030127000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>74F33AE701842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell DIMENSION DIM4550</model></SBID></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>1ED4832EEBDCCA8</Val><Hash>HC5b5PMoChi4DfcqcDWzRyOzypw=</Hash><Pid>54186-OEM-1792896-66228</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>B4C82516EA998C8</Val><Hash>hHr0JKvwW1GMWehxCvoNybJXP2U=</Hash><Pid>54197-OEM-1692836-04228</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, November 30, 2006 5:16 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    I know you are busy but a week has passed by or do we need to start a new thread each time for the same issues?
    Thursday, November 30, 2006 6:55 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    This should help, as noted in the web-site - you need to activate your Office products

    http://support.microsoft.com/kb/828958

     

    -phil

    Thursday, November 30, 2006 11:14 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    All my Microsoft products are activated already, or so they tell me.
    Thursday, November 30, 2006 10:27 PM