Thanks for your response. I went to the validation site and apparently have successfully validated Windows. I ran the validation tool again and the report is below. However, Microsoft Update still does not work. When I activate Microsoft Update, the window shows that no updates of any sort are available. When I revert back to plain old Windows Update, the available optional updates are displayed.
So, no luck so far. What should I try next?
I don't know if this is relevant, because I am not sure how OEM licences work, but the last 15 digits indicated in the Windows Product Key below do not match the Windows Product Key on the certificate on the back of my computer.
sig
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-X9PJQ-PYF36-G8WGV
Windows Product Key Hash: 3HCMZpnmIjPGHPPrR3Wncy9wTZ0=
Windows Product ID: 89580-OEM-7332132-00125
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: 32c28da4-1ce4-4b12-a95d-5c0afbb342ff
Is Admin: No
AutoDial: Yes
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>32c28da4-1ce4-4b12-a95d-5c0afbb342ff</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-G8WGV</PKey><PID>89580-OEM-7332132-00125</PID><PIDType>2</PIDType><SID>S-1-5-21-3044710105-750406646-3523738665</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>E6610</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>LA97510J.15A.0258.2007.0116.1420</Version><SMBIOSVersion major="2" minor="3"/><Date>20070116000000.000000+000</Date></BIOS><HWID>E5313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>2DFB566E26AD70A</Val><Hash>hHxm/f3KRZAUAZK+6bpVO6jGPWE=</Hash><Pid>81605-901-9074332-65625</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
