subscribe on-line with non-US credit card RRS feed

  • Question

  • I've had the three month trial product, and tried to purchase on-line a few days before it expired. The on-line form allows only for US-address credit card.  Messages left on various help screens are answered with a link to help lists which do not address this question.  Can Live One Care be purchased online only using a US-address credit card?  I am an American citizen living in Malaysia.
    Wednesday, December 24, 2008 4:20 PM


  • OneCare is not available for sale in Malaysia.

    In which countries and languages is Windows Live OneCare available?

    The Windows Live OneCare subscription service is available in the following countries and languages: Australia (English), Austria (German), Belgium (Dutch, French), Brazil (Portuguese), Canada (English, French), France (French), Germany (German), Hong Kong (English), Ireland (English), India (English), Italy (Italian), Japan (Japanese), Mexico (Spanish), Netherlands (Dutch), New Zealand (English), Singapore (English), Spain (Spanish), Switzerland (French, German), United Kingdom (English), United States (English, Spanish).

    If your credit card is based in one of the supported countries, with Billing address to match, you need to set the IE default language to match that location and you will get the payment form for that locale when susbcribing. If your browser is set to English(US) your credit card and Billing address must be in the US.

    Your alternative is to purchase a retail copy of OneCare and use the key to activate a subscription. Since you are in Malaysia, this would mean purchasing from a retailer that ships Internationally. If you have a friend or relative in the US, they can purchase a copy and send you the retail key (found inside the package behind the CD holder) for activation and not bother sending the retail package to you.


    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Wednesday, December 24, 2008 4:37 PM