Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Need help installing Live One Care RRS feed

 > 

  • General discussion

  • Discussion
    Sign in to vote
    0
    Sign in to vote

    I just purchased this and it would not let me install it so I restarted my system.  I dont know how to go back and find where I call install what I just purchased.

    Saturday, April 12, 2008 1:57 PM

All replies

  • Discussion
    Sign in to vote
    0
    Sign in to vote
    First go to Windows Update and install any critical or important updates. Uninstall any antivirus, antispyware and firewall programs which may be present on your computer. Go to http://onecare.live.com/standard/en-us/install/install.htm sign in using the Live ID and password used to purchase One Care and begin the installation. If you encounter any issues downloading or installing One Care please post back with the details of the issue and any error messages you may see.

     

    Saturday, April 12, 2008 4:27 PM
    Moderator