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Renew Windows Live One Care RRS feed

  • General discussion

  • One care cannot be renewed.  I found out what message 2002 means so forget this thread.  thanks

    Monday, June 1, 2009 8:10 PM

All replies

  • For other finding this thread, this post explains the 2002 message when trying to renew:
    http://social.microsoft.com/Forums/en-US/onecaregeneral/thread/d05b54d0-3ba0-4636-9330-3b809f70d126

    "If you encounter an error, "Unable to complete request" 2002, when following the renewal link from within OneCare (when OneCare advises you to renew your subscription as an action to take) this means that you have signed in with an incorrect LiveID, that is, not the LiveID associated with your current subscription. You will need to retry your sign-in with the correct LiveID which can be located in Help/About OneCare... in the main OneCare program interface."

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Monday, June 1, 2009 9:15 PM
    Moderator