2013 Streets & Trips issue RRS feed

  • Question

  • I have 2013 streets & Trips. I have never since purchase about a year ago been able to use it on my 64 bit windows 7 sp1. When I open the program it starts but has a resolution issue identical to opening up in "safe mode". Then a resolution pop up box asks me about screen resolution, if I choose to change it  kicks me out of this visual environment and back to a regular normal looking windows in the adjust screen resolution area in control panel to which no resolution setting brings me back to the program ....If I choose don't adjust screen resolution it allows Streets &Trips to run in the mode above (windows safe mode look). It worked fine on an older xp computer I have but I need this working properly on my laptop. When I first purchased this product, I used the free product warranty tech help and he couldn't get it to work. I'm hoping in the time between initial purchase and now that there is a solution. Thanks in advance.
    Wednesday, January 29, 2014 9:11 PM