locked
Front-end Service stops running after CWA install RRS feed

  • Question

  • After deploying the CWA to a front-end server (which also houses OWA for Exchange in my test lab), the front-end service stops on the OCS Server.  I receive an error when trying to start it and the event viewer shows an Event ID of 14517 [OCS Protocol Stack]. 

     

    The server configuration validation mechanism detected some serious problems.

    1 errors and 0 warnings were detected.

    ERRORS:

    Two server roles at FQDN [servername.mydomain.com] have different server version numbers. First server has GUID {8BE9003B-7E63-3A45-85AB-27ABCC61D225} and role 'Communicator Web Access Server' (version 3). Second server has GUID {2EF13F4C-DFFA-8648-9A8F-93FD8EDBC9B3} and role 'Enterprise Edition' (version 2).

    WARNINGS:

    No warnings

    Cause: The configuration is invalid and the server might not behave as expected.

    Resolution:

    Review and correct the errors listed above. You also wish to review any warnings present.

     

    The next event shows:

    The following known servers were recognized on startup:

    Server: frontendserver.mydomain.com; UniqueID: {2EF13F4C-DFFA-8648-9A8F-93FD8EDBC9B3}; Role: Enterprise Edition

    Server: ocs2007server.mydomain.com; UniqueID: {F8789403-401D-8343-8454-DD555EB0D354}; Role: Enterprise Edition

    Server: ocs2007server.mydomain.com; UniqueID: {E2D8F7D1-DB08-2E43-B39D-89D4395630AE}; Role: Conferencing Server; Type: chat; Vendor: Microsoft Corporation

    Server: ocs2007server.mydomain.com; UniqueID: {862D193A-497C-D841-B314-74F1E6159213}; Role: Conferencing Server; Type: phone-conf; Vendor: Microsoft Corporation

    Server: ocs2007server.mydomain.com; UniqueID: {F7F8A30D-CC01-5D45-9A3C-11BC0E5A5DE3}; Role: Conferencing Server; Type: meeting; Vendor: Microsoft Corporation

    Server: ocs2007server.mydomain.com; UniqueID: {F718E2B0-B93C-2341-B2EB-B184E36C2852}; Role: Conferencing Server; Type: audio-video; Vendor: Microsoft Corporation

    Server: frontendserver.mydomain.com; UniqueID: {8BE9003B-7E63-3A45-85AB-27ABCC61D225}; Role: Communicator Web Access Server

     

    Then another Error:

    Failed starting the protocol stack. The service has to stop

    Error code is:0xC3E93C47 (No Message Text Found).

    Cause: Check the previous entries in the event log for the failure reason.

    Resolution:

    Try restarting the server after resolving the failures listed in the previous event log entries.

     

     

    As soon as I remove the CWA from the front-end server, the service will start up just fine.  I've tried looking all over the registry for any reference to a previous version but I can't seem to find anything. 

    Friday, April 13, 2007 6:49 PM

Answers

  • Due to the lack of response to this thread it has been locked and closed. Please start a new thread if you have a similar issue.
    Wednesday, May 9, 2007 10:58 PM

All replies

  • Hi Anonymous,

    Can you let us know the status of your issue? Were you able to figure out how to make this configuration work? If so, can you share it with the forums? If not, please let us know ASAP.

    Monday, April 30, 2007 9:56 PM
  • Due to the lack of response to this thread it has been locked and closed. Please start a new thread if you have a similar issue.
    Wednesday, May 9, 2007 10:58 PM